International UNV Specialist - Management Information System (MIS)

Details

Mission and objectives

Il a été créé en 1946 par l’Assemblée générale de l’ONU sous l’appellation : Fonds d’urgence international des Nations unies pour les enfants. C’est en 1953 qu’il est devenu une agence permanente. L’UNICEF assiste les gouvernements dans des programmes à long terme visant à l’amélioration de la qualité de vie des enfants : santé, vaccination et nutrition, prévention sanitaire, éducation primaire, situations particulièrement difficiles. L’UNICEF mobilise la volonté politique et des ressources matérielles pour aider les pays, en particulier les pays en développement, à donner la priorité aux enfants, et pour renforcer leur capacité de formuler des politiques appropriées et de mettre en place des services en faveur des enfants et des familles. L’UNICEF œuvre, avec le concours de tous ses partenaires, à la réalisation des objectifs de développement humain durable que s’est fixés la communauté mondiale et de l’idéal de paix et de progrès social consacré par la Charte des Nations Unies.

Context

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated.

Task description

Within the delegated authority and under the supervision of Chief of Social Policy and Chief of Social Behaviour Change or their designated mandated representative(s), the UN Volunteer (MIS Specialist) will be responsible for the following tasks: 1. Technical assistance for the development and deployment of a national management information system for social transfer programs, including: a. Ensure quality and assurance throughout the development and testing process of the MIS (web and mobile application) • Organize and coordinate weekly meetings between contractor and the UNICEF team to monitor the application development process. • Coordinate training for UNICEF staff and government partners in coordination with the service provider. • Participate and contribute to testing of the application in collaboration with the service provider. b) Technical assistance to the Government for the deployment and the management of the mobile and web application • Database management including data cleaning and archiving. • Provide basic and advanced technical assistance to all users for the use of the MIS • Document all incidents as well as the steps to resolve them. • Ensure the capacity building of staff including new users through training sessions on the use MIS. c) Identification and analysis of capacity building needs of government partners in system management: • Perform a capacity gap assessment of ICT teams of government stakeholders and make recommendations in terms of capacity building and provision of human and material resources. • Perform a diagnostic and analysis of technical skills and propose a detailed implementation plan to address the capacity gap in short, medium and long term. The plan must contain: (i) results matrix (all interventions and their results); (ii) chronology (start and end); (iii) roles and responsibilities. 2. Management of the HOPE (Humanitarian Cash Operations & Program) management information system: a) Data processing and analysis • Write, manage and update scripts in Python and other relevant languages to consolidate, analyze, clean and prepare external data to be imported into HOPE. • Consolidate data from different sources such as KoBo, RapidPro and different types of data such as payment lists, post-distribution monitoring (PDM) surveys data and other monitoring data (complaint data and feedback, etc.) analysis and comparison purposes, including longitudinal analyses. • Detect errors/incomplete entries when importing into HOPE and make appropriate corrections. • Spot-check and ensure the quality of data stored in HOPE and other digital platforms used. • Perform advanced statistical analysis for report writing. • Contribute to the development of tools to monitor the data processing and program evaluation. • Produce analytical reports to guide program managers in decision-making. • Participate in data collection and build the capacity of government partners in data collection, processing and synchronization with the server. b) Personal data management • Ensure the appropriate use of HOPE by UNICEF and its partners. • Establish a payment and reconciliation protocols between HOPE and financial service providers • Inform the Head of section on the risks related to the management of personal data. • Ensure quality of data analysis, reporting, third-party monitoring, complaints management mechanisms and data protection standards. • Monitor the use of personal data to ensure effective and efficient payment of beneficiaries. • Coordinate with other UN agencies in any data interoperability initiatives. • Coordinate with the HOPE team at UNICEF headquarters for technical support needs. c) Ensure that the management of personal data is aligned with the UNICEF data protection policy. • Coordinate with technical counterparts at headquarters to ensure timely conclusion and signing of non-disclosure agreements (NDAs) with UNICEF implementing partners, financial service providers and other entities who will need access to personally identifiable information about UNICEF beneficiaries. • Ensure that UNICEF partners comply with relevant data protection legal tools, such as non-disclosure agreements, and are trained in the principles of data protection and children personal data. 3. Data management for social and behavior change (SBC) a) Quality assurance in planning • Harmonize the SBC indicators collected as part of the different interventions implemented in the country. • Ensure alignment of sectoral indicators with indicators validated at national and global levels. • Ensure evidence-based planning in SBC program documents. b) Data collection and analysis • Develop and implement data collection tools to collect social and behavioral data from a variety of sources (government and humanitarian organizations). • Setup and manage social and behavioral databases. • Monitor daily the availability of social and behavioral data through the different mechanisms implemented in the country and during special interventions (AAP, response to public health emergencies, humanitarian emergencies and other emergencies). • Prepare data analysis protocols, and design and implement a data analysis automation systems to identify relevant trends and categories. • Produce strong analysis to produce relevant information to support the development of policy documents and to strengthen evidence-based decision-making. d) Data visualization and reporting • Set up dynamic dashboards for the visualization of data allowing the monitoring of SBC and Cash transfer indicators. • Ensure the dissemination of the results of data analysis to various stakeholders through SitReps and periodic bulletins. e) Management of the accountability system towards vulnerable populations (AAP - ) • Develop and implement quantitative and qualitative data collection tools for the management of feedback and complaints from various sources (governmental and humanitarian services) • Ensure the cleaning and consistency of the data collected.