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Senior Protection Assistant - LICA (Local Individual Contractor)


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Nicosia
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Administrative support
    • Protection Officer (Refugee)
  • Closing Date: Closed

Hardship Level (not applicable for home-based)

H (no hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type

CONTR Local Entry and Mid-Level Support

Target Start Date


Job Posting End Date

October 2, 2023

Terms of Reference

General Background of Project or Assignment:

The United Nations High Commissioner for Refugees (“UNHCR”) is the agency entrusted by the United Nations General Assembly with the mandate to provide international protection to refugees and, together with Governments, to seek permanent solutions to the problems of refugees. Article 35 of the 1951 Convention relating to the Status of Refugees and Article II of the 1967 Protocol requires states parties to cooperate with the office of the UNHCR in the exercise of its supervisory responsibilities. UNHCR’s supervisory responsibility has been reflected in European Union law, including by way of a general reference to the 1951 Convention relating to the Status of Refugees in Article 78 (1) of the Treaty on the Functioning of the European Union (“TFEU”), as well as in Declaration 17 to the Treaty of Amsterdam, which provides that “consultations shall be established with the United Nations High Commissioner for Refugees … on matters relating to asylum policy”.
Within the framework of UNHCR’s supervisory responsibility, the UNHCR country office in Cyprus seeks a Senior Protection Assistant to have regular presence at the Reception Centre in Kofinou for the provision of social support, especially towards the transition and integration of residents into the society, as well as for establishing coordination and communication mechanisms between the administration and the residents. The Senior Protection Assistant may also be requested to provide services at the Limnes Multipurpose Center in Larnaca and the First Reception Centre at Pournara.

Overall Purpose and Scope of Assignment:

The Senior Needs Assessment Assistant will work under the supervision of the Protection Officer of UNHCR. The Senior Protection Assistant shall be stationed at the Kofinou Reception centre and shall provide integration support to the residents of the center facilitating their transition into the community. This support entails assistance for accessing government services; facilitation of access to key rights such as healthcare and education; enrolment in language and vocational training programmes; and support for the identification of accommodation and employment opportunities. In order to perform these duties, the incumbent would need to ensure a comprehensive mapping of the skills and the needs of the residents in order to design and implement individualized integration plans.

The incumbent will also need to maintain contact with key government departments, universities and civil society organizations providing services and/or implementing programmes that can enhance the integration prospects of forcibly displaced persons residing at the Kofinou Reception Centre.

The Senior Protection Assistant shall also provide support to the management of the Centre for the design and implementation of Standard Operating Procedures for the effective coordination and communication of the residents, the authorities and the service providers operational at the centre.

In addition, the Senior Protection Assistant shall provide input to UNHCR for informing its strategy, as well as for data management purposes.

Main duties and responsibilities:

The Senior Protection Assistant will undertake the following tasks and responsibilities:
• Map the skills and the specific needs of the residents at Kofinou reception Centre.
• Create individualized integration plans that will facilitate the self-sufficiency of the residents and their transition into the community.
• Support residents access social support schemes prior to their exit from the centre.
• Support residents to access healthcare through the issuance of a hospital card while under the status of an asylum seeker and, subsequently, upon recognition, facilitate their enrolment in the General health System (GESY)
• Support residents to access vocational and language-learning opportunities.
• Facilitate the enrolment and monitor the attendance of children residing at Kofinou reception centre to public schools.
• Support residents in the identification of dignified and affordable accommodation.
• Support residents to identify dignified employment opportunities, enhancing their self-sufficiency.
• Create and update-as-needed Standard Operating Procedures (SOPs) for all protection/solutions activities, identify gaps and make recommendations to remedy them.
• Support the management of the centers as required, particularly in relation to coordination and communication with persons of concern.
• Support activities in protection related AGD based programming with implementing and operational partners.
• Perform other related duties as required.

Qualifications and work experience:

• Completion of secondary education, Undergraduate degree (equivalent of a BA/BS) in Psychology, Social Science, Social Work, Law, or related field. Graduate degree (equivalent of a Master’s) or Doctorate degree (equivalent of a PhD) in these fields may also be accepted.
• At least 2 years of previous work experience directly relevant to the position.

Key Competencies:

• Computer skills (MS Office and People Soft applications)
• Excellent writing/drafting skills
• Analytical skills: Ability to identify trends and produce relevant and usable information; assesses needs quickly and accurately; offers well-supported recommendations for a course of action
• Planning and organizing skills: ability to establish priorities and to plan work assignments, respond to competing demands and work under pressure of frequent, multiple and tight deadlines
• Inter-personal skills: ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity; ability to develop partnership and networks in community development work.
• Communication skills: Is sensitive, compelling and clear in formal and informal communication; has well developed listening skills; explains complex matters in a clear and informative way.
• Client & Result Orientation: Understands and exceeds client needs. Ensures overall provision of quality service to persons of concern. Is sensitive to and responsive to the age, gender, and diversity requirements of clients.
• Stakeholder Management: Builds networks of mutual trust with stakeholders in order to maximize results for people of concern. Effectively engages with stakeholders and collaborates with partners.
• Political Awareness: Identifies and understands relationships, constraints and pressures affecting others as well as their motivations and objectives; in light of UNHCR's mandate to serve refugees and other persons of concern.

Additional Information:

The candidate shall have the right to work in Cyprus.
Short-listed candidates may be required to sit for a test.


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This position doesn't require a functional clearance
This vacancy is now closed.
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