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UNOPS Registration Associate


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Quito
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Refugee rights and well-being
    • Project and Programme Management
  • Closing Date: Closed

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type


Target Start Date


Job Posting End Date

June 20, 2023

Terms of Reference


Title: Registration Associate
Project: Registration UNHCR -Ecuador
Duty station: Quito, Ecuador
Section/Unit: UNHCR Registration Unit
Contract/Level: Local Support, LICA 6 (USD 2.570,oo)
Duration: From 1July to 31 December 2023
Supervisor: Registration and Identity Management Officer, Ms. Tania Martínez

1. General Background
Ecuador is part of the United Nations Convention of 1951 relating to the Status of Refugees and its 1967 Protocol, as well as major international and regional human rights instruments that recognize the right to asylum. It is also part of the United Nations Convention of 1954 relating to the Status of Stateless Persons and the United Nations Convention of 1961 on the Reduction of Statelessness.
The asylum procedure in Ecuador is regulated by the Organic Law of Human Mobility, effective February 6, 2017". Ecuador is the Latin American country that receives the largest refugee population in the region.
According to statistics from the International Protection Directorate of the Ministry of Foreign Affairs and Human Mobility, from 2000 to the present, more than 230,000 people have applied for refugee status recognition and more than 65,000 have been recognized as refugees. UNHCR's operation in Ecuador supports the work of national refugee authorities by providing technical and financial assistance, as well as ongoing training to ensure the implementation of fair and efficient refugee status determination procedures.
In 2019, approximately 2,100 Venezuelans per day entered Ecuador (with peaks of 6,000) until 26 August, when Ecuador began requiring visas for Venezuelans. Since 2018, the number of Venezuelan asylum seekers exceeded the number of asylum seekers from Colombia. According to monitoring protection of UNHCR, in 2019, nearly four out of ten Venezuelans did to the least part of their journey on foot, and three in ten have specific needs (pregnant women, unaccompanied or separated children, people with disabilities or catastrophic and elderly diseases).
UNHCR's operation in Ecuador has a Multi-Year Protection and Solutions Strategy for the period 2018 - 2020, which covers the legal, economic and social protection dimensions of refugees in Ecuador and in which gender, ethnicity, age and other diversities play a determining role. The operation aims to provide support to the Ecuadorian Government for: (i) the development of protection mechanisms, (ii) the strengthening of the national asylum system, (iii) and the
identification of durable solutions for refugees. The operation is coordinated at the national level by the country office in Quito. In addition, UNHCR has Sub-Offices in Quito (Solanda), Ibarra and Guayaquil, Field Offices in Esmeraldas, Huaquillas, Tulcán, Lago Agrio, and Field Units in Manta, Cuenca and Ambato.
The Office of the United Nations High Commissioner for Refugees works in Ecuador supporting the Ecuadorian State to protect the refugee population. UNHCR's operation in Ecuador began in 2000, as part of the organization's strategy to protect and provide assistance, particularly to victims of the
Colombian conflict. The operation's objective is to provide support to the Ecuadorian Government for: (i) the development of protection mechanisms, (ii) the strengthening of the asylum system (iii) and the identification of durable solutions for refugees.
The position of UNOPS Registration Associate has the highest local level within the Registration Unit at the CO. Reporting to the Registration Officer, the Registration Associate will carry out the responsibilities described in the TORs.

4. Submission of applications
A. English is mandatory. (B2 level)
B. Shortlisted candidates may sit a technical test.
C. Foreign candidates, to be considered eligible for this position, must have a temporary or permanent residence in Ecuador that allows them to carry out work activities in the country.
D. Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The recommended candidate(s) will be required to provide the proof of vaccination prior to recruitment.
E. If recommended, the candidate must submit a current and updated RUC Unique Taxpayer Registry and a voluntary contribution certificate to the Ecuadorian Institute of Social Security IESS. Voluntary IESS securities and taxes will be covered by the staff member. The salary offered is in net terms.


Standard Job Description

Registration Associate Organizational Setting and Work Relationships The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. Depending on the size and structure of the Office, the Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Assist in the implementation of registration strategies and methodologies for populations of concern. - Assist in the supervision and daily running of registration team activities, where required. - Conduct registration interviews when required in accordance with registration standards and guidance. - Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. - Maintain accurate and up-to date records and data related to all registration cases. - Identify persons with specific needs and ensure timely referral to protection follow-up as required. - Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation. - Draft correspondence and reports relating to registration activities in the operation, when required - Provide statistics and draft reports related to registration data, as requested. - In consultation with the supervisor, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective. - Draft and submit reports and statistics related to registration. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Social sciences; Statistics; Mathematics; Information technology; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good computer skills, particularly in data management. Desirable Training in basic principles of international protection. Experience in working with UNHCR proGres software. Functional Skills *IT-Computer Literacy IT-IT Refugee Systems & Applications DM-Data Collection and Analysis *DM-Data Management CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting) TR-Training - Virtual and face to face RG-Registration SoPs Design/Implementation (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages





Desired Languages



Additional Qualifications




Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - Other

Work Experience

Other information

This position doesn't require a functional clearance
This vacancy is now closed.
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