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Shelter & WASH Coordinator Ukraine Mykolaiv (for nationals only)


  • Organization: NRC - Norwegian Refugee Council
  • Location: Ukraine
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Water, sanitation and hygiene (WASH)
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: Closed

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships. Shelter core competency in the NRC programme aims to provide protection and safety to people affected by conflicts and internally displaced people through shelter solutions which vary from immediate emergency shelter to more durable assistance with support to rehabilitate and improve houses, rental assistance, and other potential solutions. The shelter team also is engaged in technical infrastructure-related works beyond housing solutions mostly in collaboration with other core competencies such as Education and Livelihood. 

  1. Role and responsibilities

The following is a brief description of the role.

Generic responsibilities 

  1. Adherence to NRC policies, guidance, and procedures
  2. Contribute to Shelter strategy development, project proposals drafting, and provide input on needs and gaps
  3. Coordinate, manage, and implement the portfolio of Shelter projects (activities, budget, and project documentation) as delegated by the ICLA Manager/Area Programme Manager in line with proposals, strategies, and donor requirements, and ensure high technical quality
  4. Support implementation of project cycle management activities according to the NRC framework.
  5. Oversee the provision of legal services to NRC beneficiaries in the relevant area 
  6. Ensure that projects target beneficiaries most in need of legal protection, explore and asses new and better ways to assist
  7. Promote and share ideas for improvement and necessary changes in the activities
  8. Liaise and collaborate with relevant local authorities and other key stakeholders
  9. Supervise the Shelter team located in Mykolaiv, ensure their capacity building, and transfer key skills
  10. Contribute to protection needs and trends identification


Specific responsibilities 

  • Lead technical assessments of housing rehabilitation and upgrades, totally destroyed buildings, schools, etc…  in line with NRC’s project criteria, in order to support assessments and any other shelter / WASH intervention
  • Work with the Technical Shelter Team and Shelter WASH Manager on the implementation of projects including property selection, meeting with refugee and host communities, assessments, monitoring, distribution, etc.
  • Produce accurate drawings, reports, measurements (BoQs), and/or photographs as evidence of a technical assessment.
  • Support, guide, and lead the shelter team.
  • Act responsibly and communicates respectfully with beneficiaries to give a clear and accurate picture of the past, current and future situation.
  • Ensure the appropriate documentation is in order for beneficiary contracts and subsequent payments.
  • Plan the daily and weekly activities of SFAs in relation to:
  • Rapid technical assessments and all technical annexes
  • BoQs production, revision, and approval duplication 
  • Supervision of work
  • Follow-up of troublesome cases
  • Ensuring closure of work by the anticipated date
  • Response to and follow up on referred cases
  • Management of assigned caseloads, including keeping up-to-date records of the number of housing units, shelters, and landlords contracted


Critical interfaces

  • Be the focal point for technical-related database management of the assigned area. 
  • Organize and lead in conducting technical surveys, questionnaires, or assessments as required.
  • Submit daily and weekly reports to the Area Programme Manager on the activities and action points assigned to the TFO.
  • Coordinate with various NRC staff at the field level on planning and implementing program activities (SFO, WSO, IFO, EFO, and other relevant staff).
  • Ensure and promote efficient and cost-effective use of NRC’s assets and resources in order to maximize the benefit to beneficiaries.
  • Perform any other duties as assigned by the supervisor.
  • Coordinate with local authorities.
  • Organize technical assessments of properties, in coordination with the Shelter WASH Manager.
  • Participate in the design of tools to be used by the Shelter team
  • Act as the technical focal point between the social team, Shelter WASH Manager and TOs
  • Provide regular reports relating to the analysis of assessment findings, as well as progress and situation reports on challenges identified in the field.
  • Systematically follow up on referrals and troublesome cases.
  • Prepare weekly reports to be shared with APM.
  • Assist in planning the distribution of Non-Food Items (NFIs) in coordination with the Shelter WASH Manager and logistics staff.


  1. Competencies 

1. Professional competencies 

Generic professional competencies: 

  • Minimum of 5 years of relevant work experience with NGOs, charities, humanitarian work or similar organizations
  • Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
  • Engineering degree, preferred but not essential


Context/ Specific skills, knowledge, and experience: 

  • Good communication and interpersonal skills
  • Strong organizational and teamwork skills
  • Very good English language proficiency
  • Solid experience in assessments, surveying, and reporting
  • Excellent communication and report-writing skills (oral and written)
  • Strong computer skills (CAD, Word, Excel, Powerpoint)

2. Behavioral competencies 

  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy, and confidential
  • Delivering working tasks in a structured and professional manner, according to a daily activity plan 
  • Meeting deadlines
  • Adhering to the NRC standards, policies, and guidelines
  • Adapting and coping to change
  • Communicate effectively and respectfully
  • To act respectfully and guide building owners to give clear and accurate descriptions of the household’s current and past situation
  • Make sure that NRC criteria are well communicated to all beneficiaries.
This vacancy is now closed.
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