By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

ICLA Coordinator Ukraine Mykolaiv (for nationals only)


  • Organization: NRC - Norwegian Refugee Council
  • Location: Ukraine
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Legal - International Law
    • Protection Officer (Refugee)
    • Managerial positions
  • Closing Date: Closed

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.


  1. Role and responsibilities

The Information, Counselling and Legal Assistance (ICLA) Project Coordinator will be responsible for the implementation of the delegated ICLA project portfolio in Southern Ukraine. The ICLA Project Coordinator will manage the ICLA team, and ensure capacity building and transferring of key skills. The ICLA Project Coordinator will oversee legal service and capacity-building delivery and ensure quality and alignment with NRC strategies and procedures.


Generic responsibilities 

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.


  1. Adherence to NRC policies, guidance and procedures
  2. Contribute to ICLA strategy development, project proposals drafting and provide input on needs and gaps
  3. Coordinate, manage and implement the portfolio of ICLA projects (activities, budget and project documentation) as delegated by the ICLA Manager/Area Programme Manager in line with proposals, strategies and donor requirements, and ensure high technical quality
  4. Support implementation of project cycle management activities according to the NRC framework.
  5. Oversee the provision of legal services to NRC beneficiaries in the relevant area 
  6. Ensure that projects target beneficiaries most in need of legal protection, explore and asses new and better ways to assist
  7. Promote and share ideas for improvement and necessary changes in the activities
  8. Liaise and collaborate with relevant local authorities and other key stakeholders
  9. Supervise the ICLA team located in Odessa Area Office, ensure their capacity building and transfer key skills
  10. Contribute to protection needs and trends identification

Specific responsibilities 

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Manage, supervise and support the ICLA team through capacity-building activities and on-the-job training
  • Identify appropriate locations for ICLA outreach work and establishment of activities in coordination with the ICLA team.
  • Monitor and supervise ICLA Partners activities, as delegated by the ICLA Manager/Area Programme Manager 
  • Monitor, analyse and document issues of concern arising during legal case management
  • Monitor the project performance and progress towards set targets according to ICLA database and other monitoring tools
  • Assist in the development and design of the relevant reporting templates 
  • Contribute to the development of SOPs, checklists and relevant ICLA tools.
  • Deliver timely and quality regular and ad hoc reporting on quantitative and qualitative aspects of the implementation. 
  • Conduct CC-specific technical assessment and present recommendations
  • Coordinate with project staff from other NRC programmes in relation to planning and implementation of programme interventions, ensure integrated programming response when applicable 
  • Coordinate with the Advocacy unit and contribute to evidence-based advocacy efforts, built around legal protection programming
  • Prepare, organize and facilitate pieces of training, workshops, webinars and other events according to the plans/requests 
  • Ensure effective use of internal and external referral mechanisms and pathways. 
  • Provide regular progress and administrative reports to the line manager
  • Ensure proper filing of documents
  • Represent ICLA in coordination fora and working groups (e.g. Protection cluster field coordination) 
  • Monitor and follow up on the quality of ICLA services provided 
  • Conduct field visits to targeted locations, including ICLA Partners locations
  • Contribute to the proposals, report writing and budgets drafting process 
  • Contribute to organisational learning through the provision of specific technical analysis, lessons learned and reports
  • Perform any other tasks as requested by line management
  • Support ICLA Technical Officers in providing ICLA services, if needed conduct counselling and other needed services

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Programme development, strategy and project planning and revising of projects: ICLA PDM/Specialist, 
  • Area operation: Area Manager, Area Programme Manager, Support Managers, HR Coordinator, Security Officer
  • Capacity development: HR Coordinator, Support Managers
  • Implementation: Area Programme Manager, Support Managers
  • Relevant external stakeholders, host and IDPs community, local authorities, humanitarian actors and local organizations

Scale and scope of the position

Staff: ICLA Officers
Stakeholders: INGOs, local NGOs, local authorities
Information: Unit 4, OKTA, SharePoint, OneDrive, backup system
Legal or compliance: Terms of Employment, Code of Conduct, vendors


  1. Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

  • Minimum 2 years of relevant job experience in a similar role, preferably within the humanitarian sector
  • Documented results related to the position’s responsibilities
  • Previous experience from working in complex and volatile contexts
  • Fluency in English, both written and verbal 
  • Proven experience in coordinating activities and liaising with external actors
  • Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint

Context/ Specific skills, knowledge and experience: 

  • Bachelor degree in law, human rights, international relations, political sciences or equivalent
  • Understanding of laws and regulations related to internal displacement is an asset
  • In depth knowledge of the context in Ukraine
  • Fluency in Ukrainian and Russian language, Working English knowledge
  • Experience with start-up of legal protection programmes is an asset


2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environments 
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results
This vacancy is now closed.
However, we have found similar vacancies for you: