Humanitarian Response Officer (Operations)







UNRWA is a=20 United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million=20 registered Palestine refugees. Its mission is to help Palestine refugees in=20 Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full=20 potential in human development, pending a just solution to their plight. UNRWA=92s=20 services encompass education, health care, relief and social services, camp=20 infrastructure and improvement, microfinance and emergency assistance. UNRWA is=20 funded almost entirely by voluntary contributions. For its international team, UNRWA=20 is seeking to employ a qualified:


Humanitarian=20 Response Officer (Operations)


Vacancy=20 Announcement Number




Deadline=20 for Applications

13=20 December 2016

Duty=20 Station



UNRWA=20 encourages applications from qualified women and welcomes applications from=20 qualified candidates with disabilities.


Under=20 the direct supervision of the Senior Humanitarian Response Officer with=20 strategic direction from Deputy Director for Organizational Support, and as=20 a member of=20 the Emergency Operations Support Team, the=20 incumbent is responsible for the technical management of supply chain,=20 logistics and field missions associated with humanitarian response operations,=20 serving up to 480,000 Palestine refugees=20 and consuming tens of millions of US dollars per annum. In=20 accordance with the established Agency policy and procedures, the incumbent=20 will:


Primary=20 Duties and Responsibilities

=B7      =20 Coordinate=20 and technically supervise all aspects of in-kind humanitarian response=20 operations and the humanitarian response supply chain, including forecasting,=20 procurement, receipt, packing, resource allocation, inventory, logistics and=20 distribution to conflict-affected Palestine refugees; verify and endorse lists=20 of beneficiaries;

=B7      =20 Plan=20 and coordinate with UN humanitarian agencies, the UNRWA Safety and Security=20 Division and the UN Department Of Safety and Security in Damascus all field=20 missions to hard-to-reach and besieged Palestine refugee communities across=20 Syria, act as mission leader where necessary; develop comprehensive knowledge of=20 the access issues and humanitarian needs and  propose new or innovative forms of=20 support as appropriate;

=B7      =20 Work=20 closely with Procurement and Logistics Department, Relief and Social Services=20 Programme and other Department/units as necessary to=20 ensure rigorous management, coordination and compliance with the set rules,  regulations and procedures of the=20 emergency operations;

=B7      =20 Act=20 as focal point for all technical reporting on in-kind response operations,=20 audits and assess in-kind humanitarian response activities; deliver regular=20 reports to UNRWA management and support the Programme=20 Support Unit in reporting to donors and external stakeholders;

=B7      =20 Conduct=20 regular assessments of humanitarian needs among Palestine refugees across Syria;=20 participate in designing appropriate response plans, ensuring appropriate=20 combination and composition of food parcels, non-food items, water and=20 sanitation items and other humanitarian supplies;

=B7      =20 Act=20 as Officer-in-Charge for the Emergency Operations Support Team in the absence of=20 the Senior Humanitarian Response Officer as/when required.


Professional=20 Knowledge and Experience

=B7      =20 A university=20 degree from an accredited educational institution in logistics, management,=20 business/public administration, economics, finance, or other relevant=20 discipline;

=B7      =20 At least six=20 years of relevant experience managing logistics, supply chain or relevant field,=20 of which at least two years at the international level in humanitarian response=20 operations;

=B7      =20 Knowledge of=20 Arabic language.

=B7      =20 Excellent=20 command of written and spoken English.



=B7      =20 Strong=20 leadership and organizational skills

=B7      =20 Demonstrated=20 proficiency in operations, camp/shelter management and  logistics;

=B7      =20 Strong=20 analytical and data management skills;

=B7      =20 Proficiency=20 in standard computer applications used by the Agency;

=B7      =20 Integrity,=20 professionalism and ability to work under pressure.


Desirable=20 Qualifications

=B7      =20 A=20 postgraduate (Master or equivalent) in a related=20 discipline;

=B7      =20 Project=20 implementation, monitoring and evaluation experience;

=B7      =20 Possession=20 of a valid driving license.



When=20 the minimum requirements are not fully met, the Human Resources Department may=20 substitute part of the unmet requirements under UNRWA=92s equivalency=20 determination guidelines with a combination of relevant academic qualification,=20 additional professional training and/or progressive relevant work experience.=20 Note: Work experience alone or formal qualifications with no relevant=20 work experience are not considered sufficient for an equivalency determination.=20


Additional=20 Information

=B7      =20 The=20 incumbent may be required to work beyond the regular working=20 hours;

=B7      =20 The=20 incumbent may be required to travel in UNRWA area of=20 operations


Conditions=20 of Service =20

UNRWA=20 offers an attractive compensation package including annual salary starting at=20 $57,379 single, plus post adjustment of 37.9% (subject to=20 change without notice). Other=20 benefits, subject to eligibility, include education grant, dependency allowance,=20 home leave, pension fund, health insurance and 6 weeks annual leave.=20 Syria=20 is currently a non-family duty station. Staff members based in Syria are entitled to additional benefits, subject to eligibility, including Additional=20 Hardship Allowance, danger pay and R&R leave, currently every 4 weeks=20 (according to the UN classification of the duty station) but subject to change=20 without notice. Initial contract is for one year, with the possibility of=20 further extensions subject to the availability of funds, satisfactory=20 performance and the continuing need for the post.


How=20 to Apply

To=20 start the application process,=20 applicants are required to register at by creating a personal=20 profile and completing UNRWA=20 Personal History Form. Please note that=20 UNRWA only accepts degrees from accredited educational institutions.=20 Only applications received through will be=20 considered. Due to the large number of applications received for UNRWA=20 vacancies, only applicants short-listed for interview will be contacted.


The=20 United Nations does not charge fees at any stage of the recruitment process=20 (application, testing, interviewing, etc). The United=20 Nations does not concern itself with information related to bank=20 accounts.


General=20 Information

UNRWA=20 is a United Nations organization whose staff are expected to uphold the highest=20 standards of integrity, neutrality and impartiality. This includes respect for=20 and commitment to human rights, diversity, and non-violent means of dealing with=20 all kinds of conflict. UNRWA staff are expected to uphold these values at all=20 times, both at work and outside. Only persons who fully and unconditionally=20 commit to these values should consider applying for UNRWA jobs. UNRWA is a=20 non-smoking work environment.


The=20 statutory retirement age for staff entering or re-entering service in the UN=20 Common System after 1 January 1990 is 62 and 65 after 1 January 2014. For=20 external applicants, only those who are expected to complete a term of=20 appointment will normally be considered.


The=20 Agency reserves the right not to make an appointment, to make an appointment at=20 a lower grade, or to make an appointment with a modified job=20 description.


On=20 appointment, all individuals will be asked to sign a self-attestation,=20 confirming that they have not committed, been convicted of, or prosecuted for,=20 any criminal offence and that they have not been involved, by act or omission,=20 in the commission of any violation of international human rights law or=20 international humanitarian law.


Date of=20 issue: 22 November 2016 / HB

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Damascus
  • Grade: P-3, International Professional
  • Occupational Groups:
    • Humanitarian Aid
  • Closing Date: 2016-12-13

Similar Jobs

Psychosocial officer

DCA - DanChurchAid

Area Coordinator


Senior Security Guard, Security and Safety Division

ECB - European Central Bank

Portfolio Analyst

GCF - Green Climate Fund

Learning and Research Officer

CARE - Australia

Senior Procurement Specialist

MSH - Management Sciences for Health

Education Specialist, Civil Society and Mutual Accountability

WB - World Bank