Consultancy - Camp Management (CM) Adviser - Syria


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Rights Respected People Protected



NRC and its partners have implemented in Syria since 2013. NRC has established cross-border operations from its Area Offices (AO) in Jordan, Lebanon and Turkey; in addition to its presence inside Syria from its Damascus and Hasakeh AOs. Since the beginning of 2016 NRC has unified the management of all five components of its response inside Syria under a single management structure based in Amman, the Syria Response Office (SRO). This was in order to provide a flexible and coherent response in the challenging operational environment of Syria, including both Government and Opposition-controlled areas. NRC’s current programming in Syria includes 5 sectors/Core Competencies: Education, Information Counselling and Legal Assistance (ICLA), Food Security, Shelter and WASH.

In the context of Syria, camps/informal settlements are increasing in number. Based on the latest estimate by the north Syria Camp Coordination & Camp Management (CCCM) Cluster, there are approximately 300,000 IDPs living in 300 camps in Syria, predominantly in the northwest. The vast majority of these camps are self-settled and do not comply with international standards. As stated by the 2017 Humanitarian Needs Overview, these camps are the option of last resort for many IDPs who face a lack of alternative adequate shelter solutions. At present, the majority of camp management services in Syria are provided by local community groups, NGOs and/or local authorities who generally lack understanding of humanitarian and protection principles in camp management and their application in practice.

Whilst NRC SRO does not currently have a stand-alone Camp Management (CM) programme, aspects of CM programming are incorporated into its on-going Shelter, WASH and ICLA programming in Syria (E.g. NMFA and OFDA-funded support to camp-based populations in northwest Syria). Particularly, NRC has undertaken extensive research on Housing, Land and Property (HLP) issues in camps/informal settlements in order to gain a better understanding of land usage rights for land being used for informal camps including an understanding rental/loan arrangements between original owners, local authorities and Camp Managers.

NRC in Syria works extensively through Local Humanitarian Partners to enhance access to affected populations. NRC believes that building the capacity of its staff and partners on aspects of CM would be highly valuable and would complement and strengthen on-going programming. NRC therefore plans to recruit a CM expert who will work in collaboration with its existing Shelter, WASH and ICLA project teams to strengthen its CM principles. This is with the over-arching objective of contributing to the enhanced protection of vulnerable affected populations through the provision of humanitarian assistance and essential services.



The consultant will be engaged by NRC SRO to support the strengthening of CM principles in NRC and partners’ existing Shelter, WASH and ICLA programming. Whilst this deployment does not concern the establishment of a standalone NRC CM Programme at this stage, NRC may consider this in future subject to the recommendations of the consultant and Country Management Group. The deployment will comprise of the following two components:

  • Programme Development

         During months 1 and 2 the CM Advisor will work in collaboration with the AO 3 (Gaziantep, Turkey) project team to strengthen existing Shelter, WASH and ICLA programming in Camps/Informal Settlements in northwest Syria. This should include the following:

  • Training & Capacity Building

         During month 3 the CM Advisor will work in collaboration with the Programme Unit to deliver training to the other relevant NRC Area Office project teams.



  • The development of CM capacity within NRC SRO should explore potential opportunities for synergies with NRC’s other Core Competencies (Education and Food Security).

  • Due to a combination of time, strategic prioritisation and access/visa constraints, it is suggested that “field” visits focus on the South Syria (Amman, Jordan), Northeast Syria (Hasakeh, Syria), and Northwest Syria (Gaziantep, Turkey) AOs. Consultations with the Central Syria (Damascus, Syria) and West Syria (Beirut, Lebanon) offices and will need to be conducted remotely.
  • All reports are to be written in English.
  • NRC’s global Programme Policy, standard templates, and other relevant documentation will be shared upon commencement of the consultancy.


Please review the Terms of Reference attached.

Completed bids are to be submitted to Angelita Carreda, Head of Programmes Unit (HoPU):



Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: NRC - Norwegian Refugee Council
  • Location: Gaziantep
  • Grade: Mid/Senior
  • Occupational Groups:
    • Management, Administration and Finance
    • Emergency Aid
  • Closing Date: 2016-12-13

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