Project Manager


1.  Organizational Context


Organizational Setting

The position is located in the Production and Support Unit, Operations and Support Section of the PCT Information Systems (PCTIS) Division. The Section implements the service management framework for the portfolio of business applications supporting the PCT, a highly successful patent filing treaty. The Section coordinates with the application development teams, infrastructure teams and end users.  It delivers service desk, information architecture, release and deployment coordination and systems operation services to the PCT.


Purpose Statement

The main role of the incumbent is to manage projects, applying his knowledge, skills, tools, and techniques to project activities to meet identified business needs. He or she will manage projects within agreed parameters of cost, timescales, and quality.


Reporting Lines

The incumbent works under the supervision of the Head of the Production and Support Unit.


Work Relations

He or she works under the supervision of the Head of the Production and Support Unit and liaises with concerned IT staff and users within and outside the Service on project related matters.

2.  Duties and Responsibilities

The incumbent will perform the following principal duties\:


(a)  Define documents and safely execute projects, or sub-projects, actively participating in all phases of the project; identify, assess and manage risks to the success of the project.

(b)  Estimate costs, timescales and resource requirements for the successful delivery of the project(s) to agreed terms of reference; monitor and take action where these deviate from defined tolerances; maintain required financial records, using appropriate tools, for compliance and audit.

(c)  Prepare and maintain realistic project schedules and quality plans and tracks all activities against them, providing regular and accurate reports to stakeholders, program management and business representatives as appropriate.

(d)  Manage the change control procedure, gaining authorization for revisions to the project(s) from project sponsors.

(e)  Ensure select project management methodology and standards are clearly defined and used throughout the project.

(f)  Ensure that own projects are formally closed and reviewed, and that lessons learned are captured and auctioned; produce appropriate documentation to support these processes.

(g)  Organize requirements into appropriate categories, clarify specifications of products and services to be procured; initiate and follow RFPs.

(h)  Collect and collate data and uses appropriate techniques to assess costs and benefits of options and make decisions about the most appropriate route of procurement within legal constraints; evaluate and participate in the selection of suppliers based on the specification and evaluation criteria.

(i)  Act where needed as the liaison between the customer and supplier organizations, contributing to the relationship regarding the contracts on behalf of the customer organization, enabling all communications to take place effectively and efficiently.

(j)  Perform other related duties as required.


3.   Requirements

First-level university degree in information technology, computer science or a related field.
Certification in project management, e.g. PRINCE2 or Agile.
Certification in Program Management methodology (MSP).
At least six years of relevant professional experience, including in managing IT projects with direct business impact by using industry standard project management methodologies, tools, and project planning and control techniques, including budget control. 
Experience working with large scale, multi-functional IT projects / programs.
Experience in international IP registration systems.
Excellent knowledge of English.
Knowledge of other PCT publication languages.
Knowledge of systems analysis and design techniques using industry standard methodologies.
Knowledge of vendor management.
Skills and Competencies

(a)  Skills in project planning, including the ability to analyze, plan, execute and evaluate work to time, cost and quality targets, including the assessment and evaluation of risk.

(b)  Ability to foresee and evaluate impact of action on dependencies and take appropriate action.

(c)  Ability to elaborate and evaluate RFPs.

(d)  Ability to advise on available standards, methods, tools and applications relevant to Project Management and make appropriate choices from alternatives.

(e)  Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.

(f)  Ability to implement and maintain an efficient and transparent Project and Program Office environment including processes, toolkits and documentation.


4.         Organizational Competencies
1.  Communicating effectively.
2.  Respecting individual and cultural differences.
3.  Showing team spirit.
4.  Managing yourself.
5.  Producing results.
6.  Embracing change.
7.  Respecting ethics and values.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: WIPO - World Intellectual Property Organization
  • Location: Geneva
  • Grade: P-3, International Professional
  • Occupational Groups:
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Public Administration - Restructuring
    • Public Administration - Restructuring
  • Closing Date: 2017-01-10

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