1. Organizational context
The position is located at the Protocol and Event Management Section, Office of the Director General. The Protocol and Event Management Section is responsible for the overall planning, directing and supervising of the full range of protocol and events services, and diplomatic liaison with representatives of Member States, Permanent and Observers Missions to WIPO, as well as other official partners.
In addition, the Section manages the WIPO Information Center, which sells WIPO and other publications and a range of WIPO branded items to promote the Organization’s corporate image. The incumbent works under the supervision and reports directly to the Chief of Protocol and Event Management.
2. Duties and responsibilities
The incumbent will perform the following principal duties\:
(a) Coordinate administrative and logistics arrangements relating to the organization of regular events by WIPO stakeholders (Member States, NGOs and IGOs) on WIPO premises including National Days celebrations, WIPO General Assemblies events, side-events during WIPO Committees and individual exhibitions by artists;
(b) Follow up with WIPO stakeholders on the preparation of events and monitor the level of service provided, bringing short falls to the attention of the supervisor; draft standard reply letters to incoming requests, prepare invitations, review technical requirements for cultural events with suppliers, and manage the setting up and dismantling of exhibitions;
(c) Responsible for daily accounting of the WIPO Information Center; ensure that cash machine is accurate (daily and monthly).
(d) Receive and provide general information on products to visitors; forward more complex questions to the Information and Events Assistant.
(e) Receive, verify and stock merchandise, ensuring its orderly presentation; keep an inventory of stock, maintain and update files, databases and the catalogue of products.
(f) Perform other related duties as required.
Completed secondary education.
At least two years of experience in event management and retail or sales environment, including in retail inventory management, with a demonstrated sense of customer service.
Excellent knowledge of English or French and good knowledge of the other language.
Knowledge of other UN official languages.
Ability to work under pressure and to deadlines, and to effectively coordinate event-related activities associated with large scale official events.
Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.
Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the Internet.
Knowledge of basic accounting practices and the ability to maintain sales records.
Ability to use a cash register and to process cash and credit card transactions.
Candidates must be well presented and possess excellent interpersonal skills.
4. Organizational competencies
1. Communicating effectively.
2. Respecting individual and cultural differences.
3. Showing team spirit.
4. Managing yourself.
5. Producing results.
6. Embracing change.
7. Respecting ethics and values.
Annual salary (Net of tax)\: 61,879 CHF
Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.
Initial period of one year, renewable, subject to satisfactory performance. No fixed-term appointment or any extension hereof shall carry with it any expectancy of, nor imply any right to, (further) extensions or conversion to a permanent appointment.
7,939 CHF per year for dependent spouse; 6,398 CHF per year for each dependent child.
Arabic, Chinese, English, French, German, Japanese, Korean, Portuguese, Russian and Spanish\: 4,788 CHF per year for two of these languages, and 3,192 CHF per year for one of them. The allowance is not payable for the mother tongue or the main working language of the staff member. The grant of this allowance is subject to examination.
General Service posts are generally subject to local recruitment. However, a limited international recruitment package may be applicable.
This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.4.
The Organization reserves the right to make an appointment at a grade lower than that advertised.
By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.
In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.
Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.
Additional background checks may be required.
- Organization: WIPO - World Intellectual Property Organization
- Location: Geneva
- Grade: GS-3, General Service
- Closing Date: 2016-12-01