Forensic Investigations Officer P3
Rome | Rome
The World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. We are currently seeking qualified individuals for the position of Forensic Investigations Officer at the P3 level based in the Organization’s Office of Inspections and Investigations (OIGI) at WFP Headquarters in Rome, Italy.
Within delegated authority, the Forensic Investigations Officer will be responsible for the following duties:
- Provide forensic services including recovery and acquisition of evidence from IT equipment, preservation and management of evidence using best industry practice during investigation and archiving.
- Analysis of evidence including device data extraction, recovery of corrupt data, electronic mail extraction and database examination.
- Perform regular data mining and data analytical procedures using appropriate tools (e.g. Intella) to assist in investigations, including regular data mining to highlight potential fraudulent activity.
- Assist in the interpretation of the results of such procedure.
- Perform comprehensive technical analysis and interpret computer-related evidence such as e-mail, various databases, and information stored on electronic devices using forensic tools and methods.
- Document the chain of custody process for forensic evidence, as well as evidence acquisition and analysis methods.
- Plan and implement electronic discovery, computer forensic investigations, and related services for large data sets.
- Collect pertinent information related to OIGI cases utilising WFP corporate database, including SAP, and available public databases.
- Review the collected data along with OIGI case materials, analyse the data and produce comprehensive analytical reports.
- Act in specific cases as second investigator as requested by Team Leader/Director/Designee.
- Maintain knowledge in IT and digital industry standard tools, policies and practices as they pertain to investigation work in order to identify any shortcomings or potential for improvement and advise OIGI management accordingly.
- Assist in training and support of users of technology and systems, such as audio/videoconferences, meetings, databases, networks, etc.
- Maintain OIGI forensic systems and equipment by carrying out regular tasks, such as backing up data, monitoring network and systems, and peripherals, running systems diagnostics, patch management and system optimization, replenishment of consumables, etc.
- Ensure the appropriate level of investment is maintained to guarantee the optimal functionality of the OIGI forensics capacity.
- Administer user access to systems and databases, monitor system and application usage.
- Liaise with the WFP IT unit as and when necessary.
- Review on an ongoing basis and in light of industry best practice the security of investigation information held by OIGI; and
- Carry out any other duty as instructed by the OIGI Director and/or the Inspector General.
KEY ACCOUNTABILITIES (not all-inclusive)
- Efficiently plan and undertake office and field-based investigations into allegations of violations of policies, procedures, standards, guidelines, and applicable rules and regulations.
- Manage the work-flow of individual investigation cases within the set timeframes.
- Take part in internal reviews and assessments of received complains and allegations and draw recommendations.
- Prepare reports and ad hoc briefs pertaining to investigations and, based on analysis and findings, make recommendations for corrective actions, improved controls and efficiency of WFP operations.
- Assess the potential for fraud and corruption in operational activities and contribute to formulation of recommendations to senior management.
- Provide guidance and advice to WFP employees on matters pertaining to the investigation of wrongdoing and direct staff appointed by field offices to assist in investigations.
- Regularly appraise progress of investigations and assess probable impact of investigation outcomes relative to strategies and advice colleagues.
- Coordinate with local officials, governments, and external organizations, and obtain their support such as interpreters or facts providers to facilitate investigative work.
- Effectively work and coordinate with other control and monitoring functions as appropriate.
- Contribute to the development or develop policies and procedures, and share best practices/lessons learnt from investigative work.
- Other as required.
OTHER SPECIFIC JOB REQUIREMENTS
The Forensic Investigations Officer will be under the supervision of the OIGI Director or his designate and will assist OIGI Investigation Officers in carrying out investigation activities. The person selected will participate as a team member on investigations under the guidance of a lead Investigation Officer and with a certain degree of independence.
The Forensic Investigations Officer is expected to:
- Show ability to think and articulate concisely.
- Provide thorough and well-reasoned written contributions, reports and recommendations in a timely manner.
- Show effective and timely interaction with colleagues and concerned parties, internally and externally.
- Contribute to OIGI’s policies and procedures and best practices.
- Conduct himself/herself in a professional manner, keep confidentiality and exercise due care in carrying out his/her work; and
- Undertake the tasks in accordance with the standards of quality, style and format used in OIGI.
4Ps CORE ORGANISATIONAL CAPABILITIES
- Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
- Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
- Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
- Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.
- Look for ways to strengthen people's skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
- Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
- Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
- Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).
- Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
- Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
- Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
- Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.
- Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning.
- Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships.
- Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations.
- Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.
Core Values and Ethics:
- Demonstrate integrity and fairness;
- Demonstrate the ability to remain objective, neutral and independent vis-à-vis all parties involved;
- Display cultural, racial and gender sensitivity;
- Support WFP corporate goals;
- Comply with WFP rules, regulations and code of conduct.
Task Management Skills:
- Produce timely and quality outputs;
- Exercise sound judgement/analysis;
- Develop creative solutions;
- Ability to handle and prioritise multiple tasks and quickly adjust to different working environments;
- Good understanding of linkages between policy and operational practices;
- Resourcefulness, initiative, maturity and ability to work independently.
- Write clearly and effectively;
- Have good presentation skills;
- Speak clearly and convincingly;
- Listen actively and respond effectively to develop and maintain effective working relations with officials at all levels and of all cultures.
STANDARD MINIMUM QUALIFICATIONS
- University degree in a related area or equivalent combination of industry qualifications, education and relevant experience; and relevant professional certification in the field of digital forensics.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
- At least five years of experience in forensic investigations and evidence handling, e-discovery processes and data analysis with an international organisation, a law enforcement agency, law firm, multinational company, professional services firm or similar environment;
- Demonstrated knowledge of the latest digital forensic techniques (acquisition and analysis) applied to hard drives, electronic devices such as mobile phones, networking and encryption, principles and techniques of computer security investigation, etc;
- Demonstrated knowledge of data analytics tools and processes to assist in data mining of WFP systems; and demonstrated knowledge of digital forensic tools, methodologies and protocols;
Demonstrated familiarity with United Nations justice system is highly desirable
TERMS AND CONDITIONS
- The selected candidate will be employed on a Fixed Term appointment, renewable.
- WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, 30 days’ annual vacation, home leave, an education grant for dependent children, pension plan and medical insurance
The position is based in Rome HQ and the work will be mostly confined to the Rome HQ. However, occasional travels on ad hoc basis and of irregular frequency may be required to our Field Operations, which are located in over 70 countries in the world, mainly in developing countries.
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- Organization: WFP - World Food Programme
- Location: Rome | Rome
- Grade: Mid/Senior
- Accounting (Audit, Controlling)
- Accounting (Audit, Controlling)
- Accounting (Audit, Controlling)
- Closing Date: 2016-11-30