Technical ICLA Assistant (Nationals) - Jordan


The Technical Assistant position within NRC’s Information, Counseling and Legal Assistance (ICLA) programme is a challenging humanitarian position responsible for direct provision of information and counseling to Syrian refugees and vulnerable Jordanians on various topics including legal and civil documentation, housing, land and property rights and work rights both in field outreach and in NRC’s drop-in centers. 1.  Roles and Responsibilities The following is a brief description of the role. Generic responsibilities •        Provides Core Competency technical support to beneficiaries. •        Adheres to NRC policies Core Competency tools, handbooks and guidelines. •        Prepares and files accurate records of project activities and ensures all information is accurate and available in time. •        Reports protection concerns to line manager(s). •        Develops own weekly activity planning. Specific responsibilities   •        Stays abreast of internal program SOPs and thematic/ counseling guidelines; •        Delivers information sessions and individual counselling to NRC Syrian and Jordanian beneficiaries on various topics including legal and civil documentation, housing, land and property rights and work rights •        Prepares and supports legal assistance to NRC beneficiaries; •        Ensures protection mainstreaming in field activities, including identification of cases for protection referrals; •        Undertakes day-to-day data collection and data entry related to field activities; •        Participates in field mapping exercises. Critical Interfaces   Relevant interfaces for this position are: •        Relevant core competency implementation staff •        Support teams, Finance, HR, Admin and Logistics •        Protection staff     2.  Competencies Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories: 1. Professional Competencies These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position: •        Previous experience in counseling and/or casework an asset •        Previous experience in humanitarian field work an asset •        Intermediate written and spoken English •        Previous NGO work experience a strong asset Context/specific skills, knowledge and experience: Qualification requirement: Vocational/Tawjihi degree or equivalent Years of Experience: 1 •        Knowledge of the displacement context in Jordan •        Basic knowledge about data management and computer skills •        Native fluency in Arabic 2. Behavioral Competencies These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, the following are essential for this position: •        Working with people •        Handling insecure environments •        Coping with Change





Salary : 842 JD’s subject to social security and tax deductions.

Duty Station: Jarash,Irbid & Irbid supporting Ramtha.

NB: Please note that you are required to enter the geographical location in the "Company name" field for both company and location.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: NRC - Norwegian Refugee Council
  • Location: Irbid
  • Grade: Services and Support
  • Occupational Groups:
    • Administrative support
    • Administrative support
    • Administrative support
    • Emergency Aid
  • Closing Date: 2016-11-30

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