Administrative Assistant – Kibondo, Tanzania (National Position) - Tanzania


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.
The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters, NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

In mid-April 2016, NRC conducted a pre-assessment mission in the refugee camps in north western Tanzania and the assessment revealed that the humanitarian situation for the refugees requires urgent intervention and NRC therefore decided to establish an operational office in Kibondo town, to respond in Mtendeli and/or Nduta refugee camps. The initial interventions will focus in three sectors; shelter, WASH and education (initially construction of permanent classrooms). NRC is therefore seeking an Administrative Assistant for the NRC Office in Kibondo, Tanzania. The Administrative Assistant reports to the HR/Admin Coordinator.

Job description

  • Adhere to NRC policies, tools, handbooks and guidelines
  • Assist with the implementation of the support function portfolio according to plan of action
  • Request, receive, record, distribute and maintain adequate inventory of office and guest house supplies and consumables
  • Ensure order and cleanliness of the offices and accommodation facilities
  • Ensure that rent and utility bills (i.e. internet, electricity) are paid on time in collaboration with the logistics
  • Assist in the management and usage of telephone, fax, and other communication facilities in the office.
  • Arrange for staff and visitors’ visas, flight bookings, transport and accommodations
  • Receive and reconcile all flight and accommodation invoices
  • Arrange for conferences and workshops
  • Prepare and develop status reports as required by management
  • Supervision, training and development of Cleaners
  • Ensure proper filing, retrieving and archiving system for documents
  • Promote and share ideas for improvement of the support function


  • Minimum 3 years’ similar experience from working with administration in a humanitarian/recovery contextRelevant educational background combined with professional experience
  • Managing resources to optimize results
  • High-level competency in computer skills (Microsoft Office applications)
  • Fluency in English, both written and verbal in an advantage
  • Fluency in one or more of the national/regional languages

Education field

  • Administration / Organisation / Management

Personal qualities

  • Ability to work under pressure.
  • Planning and delivering results
  • Empowering and building trust
  • Highest standards of ethics and integrity, and communicating with impact and respect
  • All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable


  • English

We offer

  • Duty station: Kibondo, or another location in North Wester Tanzania, where NRC supports the refugee response
  • Commencement: As soon as possible
  • Contract period: 3 months (with possibility of extension)
  • Salary/benefits: According to NRC’s general directions. The candidate will observe NRC’s code of conduct and working hours for the NRC Tanzania

Miscellaneous info

  • Travel: Some travelling must be expected
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: NRC - Norwegian Refugee Council
  • Location: Kibondo
  • Grade: Services and Support
  • Occupational Groups:
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Administrative support
    • Administrative support
    • Emergency Aid
  • Closing Date: 2016-12-01

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