Chief, Staff Well-Being Unit, P-5, Division of Human Resources (DHR) - New York HQ, # 21652

New York City | Washington D.C

Job no: 499444
Work type: Fixed Term Staff
Location: United States of America
Categories: Human Resources, P-5

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position**

The Incumbent of this post will work under the direct supervision of the Associate Director DHR, to whom he/she is accountable for the professional impact of the Staff Well-Being Unit's organization-wide functions. The incumbent is expected to provide technical advice related to overall staff well-being in UNICEF or related to individual cases taking into account the UN Guidelines of Confidentiality of the UN Staff and Stress Counsellors. S/He is also responsible for strategic planning and resource management of the Unit, ensuring that the staff- strategy is an integrated part of the HR strategy and that its elements are aligned with the UNICEF global strategic objectives and with mental health professional standards. S/He works collaborates with other UNICEF such as UNICEF's Emergency Operations Division (EMOPS), UN Medical Services, Staff Association and the Ethics Office. S/He represents UNICEF in UN interagency bodies, programmes and activities discussing staff well-being issues of mutual interests and advocates for UNICEF's interests. The Chief is also affiliated to the UN Staff and Stress Counsellors Special Interest Group. The Chief will work closely with the UN Department of Safety and Security (UNDSS) in emergency settings.
The Incumbent will directly supervise the Global Staff Counsellor in New York Headquarters and provides technical supervision to the Regional and Country office based Staff Counsellor positions. The incumbent is available to staff members and their families for individual counselling and other psycho-social interventions required. In that context, travel to various UNICEF offices including those in high security phases is expected.

Key Expected Results**

  1. Provide the overall financial and administrative management to the Staff Well-Being Unit including budget planning, reporting and performance management with the help of the HR Associate.

  2. In collaboration with the regional and country level Staff Counsellors, and with HR colleagues, oversee the implementation and coordination of the corporate Staff Well-Being framework aimed at improved staff well-being globally:

    • Lead the design and implementation of innovative strategies for implementing the framework globally;
    • Monitor and assess the impact of the framework on staff globally.
  3. Establish strategies to ensure psycho-social support to staff by:

    • Providing support and advice to the leadership and managers in offices on healthy work practices and approaches on how to effectively support staff and encourage resilience; suitable staff support strategies to managers during and following emergencies and other crises;
    • Ensuring the provision of individual and/or group counselling as needed (i.e. assessment, short- term intervention, referral);
    • Overseeing the process of referrals for the treatment of psychiatric disorders, and through guidance to supervisors and senior management, where appropriate;
    • Overseeing the process of identifying and extending the network of external mental health providers available to provide services to staff around the world;
    • Oversee the implementation of the Peer Support Volunteer programme globally.
    • Coordinating with UNDSS, agency counsellors and PSVs, to ensure the provision of adequate psycho-social support during emergencies.
  4. Provide technical supervision and guidance to Headquarters and field-based staff counsellors, and coordinate their work ensuring that effective and efficient interventions are used efficiently and that staff well-being programmes are reasonably consistent across the regions. Ensure that all UNICEF Staff Counsellors work collaborative and as a team with scope for professional exchange and creativity. Ensure that the work of staff counsellors is well integrated in the regional plans.

  5. Coordinate and cooperate closely with other Sections within and outside DHR raising awareness and advocating for the staff well-being issues at the highest organizational levels for effective implementation of programmes that improve the well-being of staff globally.

  6. Lead the establishment of various working groups focusing on the well-being of the staff oriented towards finding alternative and better solutions through policy changes or defining best practices.

  7. Maintain close collaboration with the Staff Counsellors in other UN agencies with similar programmes, sharing experiences and resources to the extent possible.

Qualifications of Successful Candidate

  • An Advanced University Degree (Master's) in counselling, clinical psychology or related mental health profession or related technical field is required.
  • Additional training or certification in staff support and traumatic / critical incident stress as well as a broad range of related fields, such as alcohol/substance abuse, family counselling, training, stress management is highly desirable.
  • A minimum of ten (10) years of relevant progressive work experience, at the national and international levels, in staff support, mental health, cross cultural communications, counselling, and related areas; of which five years should be international experience preferably gained within the UN system or the international development/humanitarian aid sector.
  • Prior experience in leadership positions and hands-on experience in a supervisory/managerial capacity is required.
  • Prior work experience in managing complex situations is considered an asset.
  • Fluency in English (verbal and written) is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.

Competencies of Successful Candidate **

Core competencies:

  • Communication Level (III)
  • Drive for Result Level (III)
  • Working with People Level (III)

Functional Competencies:

  • Relating and networking Level (III)
  • Applying technical expertise Level (III)
  • Formulating strategies and concepts Level (III)
  • Planning and organizing Level (III)
  • Adapting and responding to change Level (III)
  • Leading and supervising Level (III)

To view our competency framework, please click here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

To apply:

Advertised: 03 Oct 2016 Eastern Standard Time
Applications close: 18 Oct 2016 Eastern Standard Time

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: UNICEF - United Nations Children’s Fund
  • Location: New York City | Washington D.C
  • Grade: Senior
  • Occupational Groups:
    • Human Resources
    • Human Resources
  • Closing Date: 2016-10-18

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