Human Resources Policy and Legal Officer







UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. For its international team, UNRWA is seeking to employ a qualified:


Human Resources Policy and Legal Officer



Vacancy Announcement Number




Deadline for Applications

3 June 2016

(17 May 2016 for internal applicants)

Duty Station

HQ Amman, Jordan


Under the direct supervision of the Chief, Human Resources Planning, Policy & Development Division, the Human Resources Policy and Legal Officer (HRPLO) is primarily responsible for providing advice on human resources issues, incorporating international administrative law analysis that deals with staff grievances, harassment complaints and disciplinary cases, as well as supporting the development of human resources policies and issuances. In accordance with the established Agency policy and procedures, the incumbent will:


Primary Duties and Responsibilities

·          Provide advice to management and HR officials on policy issues related to the interpretation and application of the regulations, rules and other administrative issuances taking into account past practice and jurisprudence; handle substantive and procedural questions related to administration and management of staff;

·          Prepare and assist in the preparation of rule or policy drafts, guidance, reports and correspondence; conduct research and prepare or assist in the preparation of analysis of existing human resources practices and prepare guidance to harmonize practices Agency-wide and procedures to meet the evolving needs of the Agency; assess the adequacy of existing HR policies, identify issues that require change, propos modifications and draft related policy papers, reports and opinions, taking into account best practice of the Agency and the United Nations Common system in general; represent the Division on internal committees and working groups related to HR policy development and coordination;

·          Review complaints raised against Headquarters' staff members for misconduct; gather information and conduct initial assessment, recommend official investigation, if required, and coordinate related actions; provide guidance on preliminary investigations of allegations of misconduct and advise whether the cases should be pursued; advise DHR whether to support recommendations from the Fields to terminate for misconduct or summary dismissal;

·          Examine and provide technical input on appeals on behalf of the department of human resources  to International and Area staff applications submitted to UNRWA's Dispute Tribunal and Department of Legal Affairs;

·          Draft or review miscellaneous reports and correspondence of a legal or policy nature, as required, including responses to audits.


Professional Knowledge and Experience

·        A university degree from an accredited educational institution in law;

·        At least six years of relevant work experience, two of which should have been with an international organization, preferably on matters related to staff entitlements, appeals, grievances and/or employment/labour law; as well as two years of international experience outside one’s home country. Time spent in post-graduate (i.e., post bachelor) studies in international law or human resources management or a related field will be counted toward the experience requirement;

·        Excellent command of spoken and written English.



·        Proven ability in the analysis of facts/information, the development of rigorous arguments and replies and the provision of sound advice;

·        Highly developed English drafting skills;

·        Ability to progress with work independently and to participate as a member of a small team;

·        Ability to communicate effectively with a range of internal and external contacts.


Desirable Qualifications

·          Specialized training in administrative law and appellate procedures;

·          Post-graduate degree in law, human resources management or public administration;

·          Knowledge of United Nations systems and practices, and UNRWA staff rules and regulations, and specifically Administration of Justice procedures;

·          Previous dispute resolution exposure;

·          Understanding of contemporary technology tools, in particular for preparation of user-friendly policy or guidance tools;

·          Working knowledge of Arabic.


Additional Information

The incumbent will be required to reside in Amman and to travel occasionally throughout the Agency's area of operations in the Middle East.



When the minimum requirements are not fully met, the Human Resources Department may substitute part of the unmet requirements under UNRWA’s equivalency determination guidelines with a combination of relevant academic qualification, additional professional training and/or progressive relevant work experience. Note: Work experience alone or formal qualifications with no relevant work experience are not considered sufficient for an equivalency determination.


Conditions of Service 

UNRWA offers an attractive compensation package including annual salary starting at $61,470 net tax free with dependants or $57,379 single, plus post adjustment of 45.6% (subject to change without notice). Other benefits, subject to eligibility, include education grant, dependency allowance, home leave, pension fund, health insurance and 6 weeks of annual leave. All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Initial contract is for two years, with the possibility of further extensions subject to the availability of funds, satisfactory performance and the continuing need for the post.


How to Apply

To start the application process, applicants are required to register at by creating a personal profile and completing UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.


Please note that conditions of service may be subject to change as of 1 July 2016 in accordance with standards set by the International Civil Service Commission or determined by the General Assembly, subject to detailed regulations, rules and administrative issuances as may be promulgated by UNRWA and any amendments made thereto from time to time.


The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc.). The United Nations does not concern itself with information related to bank accounts.


General Information

UNRWA encourages applications from qualified women.


UNRWA welcomes applications from qualified candidates with disabilities.


UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.


The statutory retirement age for staff entering or re-entering service in the UN Common System after 1 January 1990 is 62 and 65 after 1 January 2014. For external applicants, only those who are expected to complete a term of appointment will normally be considered.


The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.


On appointment, all individuals will be asked to sign a self attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.


Date of issue: 4 May 2016 / CF


Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Amman
  • Grade: P-3, International Professional
  • Occupational Groups:
    • Human Resources
    • Human Resources
    • Legal - Broad
    • Legal - Broad
  • Closing Date: 2016-06-03

Similar Jobs

Senior IP Counsel



NATO - North Atlantic Treaty Organization

HR Administrative Officer

AfDB - African Development Bank


UN-ICTY - International Criminal Tribunal for the Former Yugoslavia

Intern - Economic Affairs, Beirut

UN-ESCWA - United Nations Economic and Social Commission for Western Asia

Environment Officer

UNOPS - United Nations Office for Project Services

Head of Unit – Registrar of Board of Appeal

ECHA - European Chemicals Agency

Associate Translator (Linguist) - Arabic (P-2) (9701)

ICC - International Criminal Court

Banking Supervision Analysts in the SSM Risk Analysis Division

ECB - European Central Bank

Business Process Analyst - 103555

EIB - European Investment Bank