Human Resources Officer

Damascus | Damascus


VA No. 030/2016

The Office of the United Nations World Food Programme in Syria is currently seeking a qualified candidate for the following post:

Issuing Date

03 May 2016

Closing Date

17 May 2016

Post Title

Human Resources Officer

Duty Station


Contract Type

Fixed Term




One Year


Human Resources

Duties and Responsibilities:

Within delegated authority, the incumbent will be responsible for the following duties:

  • Participate in the development of country specific plans and processes, and lead the delivery of HR operational activities or projects to meet local objectives and support WFP strategic goals, ensuring alignment with wider WFP policies.
  • Provide advice to managers and employees on complex issues, understanding their needs and ensuring that HR policies, procedures, processes, systems and tools are available and correctly applied to support them.
  • Ensure the effective management of the employment relationship between WFP and its staff determining conditions of service, contracts and appropriate entitlements, and resolving more complex employee relations issues.
  • Manage capability building, working with managers to understand individual skills and business requirements, and delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
  • Plan and deliver an onboarding process which ensures new employees have a positive experience of WFP, and are successfully integrated into their new role and the organization.
  • Contribute to building and managing talent within WFP, working with managers to understand their need and planning/implementing solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
  • Deliver organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
  • Lead and motivate a small of HR staff, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance.
  • Monitor the accurate and compliant recording of data; coordinate and prepare timely corporate statistics and conduct analysis, identifying trends and potential issues, and proposing solutions to stakeholders.
  • Maintain and share knowledge of best practice, and support the development and implementation of new/improved HR policies, systems and procedures to ensure they are reflective of legislation, and support WFP effectively.
  • Other as required.


Education: Advanced university degree in Human Resource Management, Public or Business

Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Experience: Typically five years or more of postgraduate progressively responsible professional experience in Human Resources with an interest in international humanitarian development. Experience of managing small teams of staff with related areas of expertise.

Language: Fluency in both oral and written communication in English and Arabic; Solid command of the English language and ability to translate Arabic to English (vice versa).

Knowledge & Skills:

  • Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes.
  • Ability to lead, coach and motivate a team.
  • Good communication skills with the ability to persuade, influence and adapt communication style to different situations and individuals.
  • Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems.
  • Ability to build and maintain effective work relationships with human resources counterparts, managers and staff within HQ/regional/country office.
  • Ability to work independently.
  • Ability to establish priorities, and to plan, coordinate and monitor own work
  • Plan and those under his/her supervision.

  • Ability to draft clear concise reports or rationale for human resources decisions. ؟9{u/


Applications must be submitted online

Application procedures:

To view the job description and apply to this vacancy please go to:

  • Step 1: Create your online CV

  • Step 2: Click on “Apply” to submit your application (please note that you must complete step two in order for your application to be properly submitted).

Only short-listed candidates shall be contacted.

Candidates must get an auto confirmation email once applying

Female candidates are strongly encouraged to apply.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: WFP - World Food Programme
  • Location: Damascus | Damascus
  • Grade: Mid/Senior
  • Occupational Groups:
    • Human Resources
    • Human Resources
  • Closing Date: 2016-05-17

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