Area Coordinator - Jordan (220164-927)

Amman | Amman

This position is contingent on funding


Mercy Corps exists to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities. The agency pursues its mission through emergency relief services, sustainable community development, civil society and economic development initiatives. Mercy Corps is partnering with five other major INGOs to establish a Livelihoods Consortium funded by the European Commission to support new and innovative livelihoods activities in Syria. In line with priorities defined by the EU Regional Strategy for Syria and Iraq and the 2015 Strategic Response Plan for Syria, the Area Coordinator will support the formation and application of a cross-sector, comprehensive livelihoods strategy for programming inside Syria.


The Area Coordinator will play a critical role and lead coordination, complementarity and strong communication amongst partners through periodic meetings of operational and technical working groups and the establishment of clear and safe communication channels for information sharing. S/he will also represent the Livelihoods Consortium in inter-NGO Coordination meetings and UN Agencies working at the regional level in Amman. The Area Coordinator will play a key role in establishing and maintaining strong relationships with relevant donors, government actors and other relevant stakeholders.


Representation & External Communication

  • Represent Mercy Corps and/or the Consortium in NGO, UN and Donor Coordination meetings.
  • Coordinate activities with consortium partners, sub-grantees, local government and other implementers, as well as with other Mercy Corps programs.

Consortium communications

  • Serve as the main focal point for geographical and technical coordination programming in South Syria for Consortium partners and the Project Management Unit (PMU) - ensuring that clear communication channels are established for information sharing with a complex network of stakeholders
  • Coordination with Consortium partners and/or PMU on the application and adherence to internal and donor contract terms and requirements.
  • Where possible undertake initiatives for example, support the development of communication materials/IECs, orientation sessions, etc.
  • Lead periodic meetings of operation and technical working groups for the Area.

Program Management:

  • Coordinate livelihoods technical support to Mercy Corps programming across all hubs. This may include conducting workshops and trainings for Mercy Corps staff to ensure the rapid development and implementation of appropriate livelihoods programming. All training should be in line with approaches agreed within the Technical Working Group (TWG). TWGs will be established for cash-based interventions, skills building, livelihood assets / infrastructure, and gender/inclusion.
  • Oversee program start-up, management and administration. Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
  • In coordination with the PMU, lead contingency planning process and quarterly review of contingency plans; assessment mapping; development of feedback products for the Area.

Progress Monitoring and Reporting

  • Review project implementation at Area level on a quarterly basis and ad-hoc in response to changes on the ground;
  • Monitor overall progress of activities, lead the production of progress reports; ensure the timeliness and accuracy of information provided; and
  • Ensure accurate and timely reporting to the PMU, Mercy Corps' headquarters, and EC.


  • Lead on engagement with local stakeholders for increasing access and operational space on behalf of the concerned Consortium partner.
  • Ensuring that sensitive information is handled and disseminated based on established information management protocols (to be developed by PMU / Information Management), to ensure confidentiality and ensure safety of teams on the ground;

Organizational Learning

As part of Mercy Corps' agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning activities.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in design, monitoring and evaluation.

SUPERVISORY RESPONSIBILITY: Direct supervision of South Central Syria Project Manager.


Reports directly to: Syria Director

Works directly with: Program managers, finance and operations teams, HQ Regional Program Team, HQ Technical Support Unit, Consortium partners, and PMU.


  • MA/MS or equivalent in agriculture, market system development, international development or a related field;
  • 5 to 7 years of overseas experience including 3 years in a senior management position including.
  • Proven skills in program management; and demonstrated flexibility and creativity in planning and problem solving.
  • Prior experience coordinating with a consortium of local and international partners;
  • Familiarity with European Commission protocols
  • Demonstrated ability to manage and communicate effectively with an ethnically diverse team in a sensitive environment.
  • Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques
  • Ability to effectively represent Mercy Corps and its interests to key stakeholders including host governments, and national and international NGOs.
  • Previous experience working in the Middle East preferred


The successful Area Coordinator will be a self-starter, multi-tasker, and able to work in ambiguous situations. S/he will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures. S/he will be a team-player with positive attitude to problem solving and conflict resolution. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.


This position is based in Amman, Jordan which is an accompanied post. Jordan is middle income country with excellent education, medical, and other facilities in the capital Amman. Jordan is a very safe country with excellent communications, transportation, and housing infrastructure. Although neighbouring countries continue to experience political unrest, Jordan has been a stable monarchy for over 30 years and the destination preference for many people from the Middle East to relax or gain access to available services. In recent months events unfolding in Syria and Iraq have increased local concerns over the continued stability of Jordan but to date there have been no incidents.

Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Please follow this link to apply:

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: Mercy Corps
  • Location: Amman | Amman
  • Grade: Mid/Senior
  • Occupational Groups:
    • Agriculture and Forestry
  • Closing Date: 2016-04-15

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