Programme Director, Turkey

Sainlurfa | Ankara





Job Title:

Programme Director

Contract Grade: B

Contract Length: 1 year

Date needed by: 1 May 2016

New Post or Replacement: New Post

Accompanied / Unaccompanied: Unaccompanied

Reports to: Country Director

Responsible for: Direct line management of Programme Coordinators/Managers and Programme Support Officer

Liaises with: Country Management Team (CMT), Dublin staff (Desk Officer & SAL advisors), relevant donors and coordination bodies, including UN and local government

Job Purpose:

The Programme Director is responsible for providing leadership in the development and management of all the emergency programmes of Concern Worldwide in Turkey. As a member of the Country Management Team (CMT) s/he will contribute to the management of the Country Programme with specific responsibility for programme development, implementation, funding, targeting, quality, efficiency and impact.

Leadership and Overall Programme Strategic Direction

  • Participate in country strategic development as a full member of the Country Management Team (CMT).

  • In consultation with the CD and participation of the country team design programmes and strategies in line with Concern's mission, guidelines and priorities.

  • Promote Concern's values and commitments and engage the programme team in following them.

Programme Management and Development

  • Manage the implementation of existing donor grants against the relevant log-frames, work-plans and donor general terms and conditions to ensure results orientated outcomes.

  • Develop and apply an appropriate M&E framework for the country programme.

  • As much of the programming will include contracting, ensure that Concern's tendering procedures are strictly adhered across all programmes and as guided by the General Systems Coordinator.

  • Contributing to the development of a country level funding strategy through the delivery of high quality proposals to seek donor funding.

  • Oversee strict expenditure and budget tracking by the programme budget holders.

  • Oversee the preparation of donor budgets to ensure that the timing and cost of planned programme work and systems support is accurately reflected, while taking relevant donor requirements into consideration

  • Work closely with the budget holders in the budget revision process as well as quarterly financial reporting to Dublin.

  • Manage donor grants (incl. UNHCR, EU, ECHO, BPRM and Concern own funds) effectively and maintain high quality narrative and financial reporting.

  • Ensure strict compliance with donor contract requirements/ reporting deadlines etc.

  • Prepare and develop high quality proposals and timely submit to donors.

  • Manage project/budget realignments in collaboration with the CD, General Systems Coordinator and Country Financial Controller (CFC).

  • Lead on the on-going development of participatory monitoring systems, including accountability downwards with communities and full compliance with the roll out of 4P and HAP standards.

  • Oversee the Complaints and Response Mechanism and follow it through for learning and replication to the overall programme when proven successful.

  • Contribute to programme development and carry out further assessments as required to expand into new sectors of intervention and/or geographic areas.

  • Promote appropriate innovation in programme development.

Partnership approach to programming

  • Undertake further assessment of the potential for partner based programming in context of Concern's Lebanon emergency programme.

  • Subject to the results of the assessment apply the CLOSAT and CLOFAT assessment tools to identify initial partners.

  • Support the development of and design appropriate partnership relationships as necessary.

  • Representation, coordination and advocacy.

  • Liaise with other agencies and networks that can enrich and enhance the quality of our work.

  • Ensure that relationships and formal agreements with the government are maintained and updated as appropriate.

  • In consultation with the CD represent Concern and/or ensure Concern is represented at district, provincial and central level coordination fora as appropriate.

  • Participate and represent Concern in relevant Sectoral Coordination meetings and technical working groups.

Team Management

  • Ensure full compliance with security plans and protocols.

  • Lead and manage assigned staff, contributing to their capacity building and career development.

  • Coach all team members to ensure they fully understand outcomes which are expected of them, through Concern’s Performance Development Reviews system (PDR’s).

  • Capacity building of national project staff and partners with updates on training materials and technical knowhow.

  • Ensure team members are aware of core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the P4, security management, accountability etc. Contribute to the implementation of these policies.

Emergency preparedness and response

  • Support and when necessary lead emergency response programming for Concern as and when requested.

  • Take on additional responsibility as reasonably assigned by the CD



Education, Qualifications & Experience Required:

  • Masters in social sciences, international development or a related discipline, or undergraduate degree.

  • Programme management experience of at least 6 years (overseas) in similar or related senior management experience with Concern or other INGOs.

  • Experience in managing programming in the context of refugees and/or IDPs.

  • Significant experience of emergency response programming responses.

  • Experience of programme development, proposal writing and donor reporting;

  • Knowledge of HAP.

  • Proven leadership ability, including ability to motivate and develop skills of others; training, capacity building and facilitation skills.

  • Strong report writing skills, including experience in writing funding proposals and donor reports.

  • Excellent English language communications skills (written and spoken).

  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.

  • Excellent teamwork skills and the ability to build good relations both internally and externally

  • Good command of procurement regulations and practice.

  • Acumen in applying remote management tools in high risk areas.

  • Commitment to Concern’s ethos and values.


  • Arabic or Turkish language skill.

  • Understanding and experience of the Humanitarian Accountability Partnership.

  • Previous experience of multi-sectoral response.

  • Experience of working with Consortiums.

  • Previous work experience in response to the Syrian crisis.

Special Skills, Aptitude or Personality Requirements:

  • Familiarity with logistics, HR, Finance, and administrative processes

  • Ability to organize and prioritize workload, using initiative when appropriate

  • Good team player, flexible and capable of working with a multinational country team,
    politically and culturally sensitive

  • Ability to cope with stress; work under pressure often to strict deadlines

  • Ability to motivate and develop skills of others

  • Facilitation and interpersonal skills

  • Flexibility and willingness to change work practices and hours, and capability to work in insecure environment

All applications should be submitted through our website at by closing date. CV’s should be no more than 4 pages in length.

Concern has a Staff Code of Conduct and a Programme Participant Protection Policy which have been developed to ensure the maximum protection of programme participants from exploitation and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Staff Code of Conduct as an appendix to their contract of employment. By signing the Programme Participant Protection Policy and the Concern Staff Code of Conduct candidates acknowledge that they have understood the contents of both the Concern Staff Code of Conduct and the Programme Participant Protection Policy and agree to conduct themselves in accordance with the provisions of these two documents.

Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on Concern ensuring that the names of any new employee or volunteer do not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will not be made pending a clearance check being conducted on the applicant. For additional information please consult our web site or contact the Human Resource Division in our Head Office.

Concern Worldwide is an equal opportunities employer and welcomes applications from all sections of the community.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: Concern Worldwide
  • Location: Sainlurfa | Ankara
  • Grade: Mid/Senior
  • Occupational Groups:
    • Development Cooperation
    • Development Cooperation
    • Management, Administration and Finance
    • Management, Administration and Finance
  • Closing Date: 2016-03-09

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