Deputy Health Director – Systems

London (with frequent travel) | London

General Description of the Programme

The Deputy Health Director – Systems is a key member of the Senior Management Team, who will support and assist the Director in the overall management and leadership of the Health Team. The role will assist the building and running of an organisation that can design, implement, monitor, evaluate and report on cost effective interventions of a high quality, consistent with relevant standards and norms. The role assists in the strategic planning and management of the team, working to define and implement a programme that gives meaning to GOAL’s mission, policies and procedures.

The holder will be expected to have a good understanding of the overall health programme, and be able to effectively deputise for the Director when s/he is on leave or absent, and to effectively represent the organisation to external stakeholders.

Overview of the role

  • Provide strategic support and leadership to GOAL Health Team for HR, Logistics, Administration, IT, Compliance and internal audit.
  • Manage, guide and coach managers, developing policies and promoting best practice to facilitate the development and implementation of quality programmes.
  • To deploy as an Emergency Team Leader with the GOAL EMT as required for up to 6 weeks at a time.

Main responsibilities


  • Actively participate in the Senior Management team, contributing to the ongoing development of the country programme
  • Assist the CD in managing GOAL risk in line with best practice ISO31000, reviewing internal controls, facilitating the design of risk based internal annual audit plans and implementing the use of key tools such as the strategic risk register, issues lists and regular project risk reviews and coaching staff on the same.
  • Deputise for the Director when required and undertake any additional duties as mutually agreed
  • Assist the Health Director in managing Security and Crisis Management response preparedness
  • Project manage process improvement and innovative projects as they arise and actively look for new opportunities for advancement
  • Coordinate, liaise and represent GOAL Syria to donors, partners and government officials including governors, ambassadors, ministers and ministry officials.

Human Resource Management

  • Provide leadership for Human Resources and promote an organization environment which is fair, open, protective and which fosters a learning culture.
  • Provide guidance and direction to the Human Resources Manager.
  • Ensure that recruitment is managed in a transparent, effective, efficient and compliant manner.
  • Support management to implement an effective annual performance review and development process.
  • Ensure that annual training plans are developed and implemented to facilitate the delivery of successful programmes.
  • Ensure periodic reviews of salary scales and the country HR Manual, ensuring both are compliant with local regulations.
  • With department managers, measure, review and work to improve staff satisfaction, mental health and wellness.
  • Liaise with HO in Dublin on HR issues etc as appropriate.


  • Prepare and manage the overall equipment budget.
  • Participate in or delegate the development of proposal budgets ensuring sufficient funding is secured for equipment and support functions to enable the successful delivery of programmes.
  • Facilitate coordination between system departments and the finance department.
  • Ensure organisational compliance to donor policies and guidelines.


  • Coordinate the regular reviews of all relevant manuals and manage their roll out.
  • Support the Director in the management of security and crisis management.
  • Ensure efficient and effective administration systems.
  • Provide systems induction to new staff members.


  • Provide support and oversight for IT related issues including adherence to IT guidelines.
  • Liaise with Dublin IT support.
  • Ensure that regular back-ups, security and virus checks are carried out.


  • Provide strategic support and leadership to the Logistics Coordinator.
  • Supervision / support to all logistical operations: including procurement, supply chain, asset management, fixed asset register, transport and fleet management.
  • Ensure strong and timely coordination between the Logistic teams and deployed teams.
  • Ensure compliance of logistical operation with GOAL Logistical Manual and with Donor requirements.
  • Ensuring logistics reports are submitted to Dublin on time. Ensure that the Logistics Coordinator manages timely negotiation of property contracts and ensure that property is insured, well maintained and secure.

Donor Compliance and Internal Audit

  • Ensuring Donor Compliance and Internal Audit monthly reports are prepared reviewed, sent to HQ and corrective actions taken where required.
  • Assist the Director in managing GOAL Health Team’s risk, reviewing internal controls, facilitating the design of risk based internal annual audit plans and implementing the use of key tools such as the strategic risk register, issues lists and regular project risk reviews.
  • Supervise and provide technical support to internal investigations as required.

Person Specifications

  • Minimum of 8 years experience of delivering health, or other, programming in difficult and insecure environments.
  • 3 + years of senior management experience.
  • Education to a masters level, or significant relevant experience.
  • Excellent inter-personal and leadership skills, and ability to work within and / or lead large and diverse teams often in stressful environments.
  • Substantial experience of managing teams, including remote management.
  • Strong negotiation and diplomacy skills.
  • Strong demonstrable previous experience in project planning, implementation, monitoring and evaluation.
  • Excellent staff management and personnel skills.
  • An interest in capacity building/mentoring of teams (both national and expatriate).
  • Excellent communication skills.
  • Good skills in systems development and documentation.
  • Budgetary control and financial management skills.
  • Ability to travel, often at short notice, and occasionally to remote and insecure locations.
  • Experience of working with one or more of the following donors: DFID, ECHO, OFDA.
  • Excellent analytical and writing skills.
  • Fluent in English.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: GOAL
  • Location: London (with frequent travel) | London
  • Grade: Mid/Senior
  • Occupational Groups:
    • Health service
    • Health service
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Sexual and reproductive health
    • Sexual and reproductive health
  • Closing Date: 2016-03-18

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