Head of Human Resources

San José

IUCN, International Union for Conservation of Nature, helps the world find pragmatic solutions to our most pressing environment and development challenges.

IUCN’s work focuses on valuing and conserving nature, ensuring effective and equitable governance of its use, and deploying nature-based solutions to global challenges in climate, food and development. IUCN supports scientific research, manages field projects all over the world, and brings governments, NGOs, the UN and companies together to develop policy, laws and best practice.

The Regional Office for Mexico, Central America and the Caribbean (ORMACC) is based in San José, Costa Rica. The mission of the Head of Human Resources in ORMACC is to actively and transparently promote and monitor effective, equitable human resources policies, procedures and practices that adhere to best practice standards.

IUCN seeks to lead an internal change management undertaking to enhance the IUCN brand and to make IUCN an attractive career destination for environment and conservation professionals. This effort at the regional level will also entail significant effort in HR policy modernization, and the implementation of enhanced systems and metrics management. SPECIFIC DUTIES AND RESPONSIBILITIES RESPONSIBILITIES
1. Oversee the Human Resource functions and operations in the region
2. Lead on strategic HR planning and initiatives in the Region
3. Play a key role in policy and procedure development and compliance.
4. Guide and advise the Regional Directorate and other senior managers on all human resources matters.
5. Play a key role in the overall management and organizational development of IUCN ORMACC
6. Lead on the management of all HR matters in the region.

1. Oversee all Human Resource functions and operations in the region
1.1. Implementation of/compliance with IUCN policies and procedures and best practice in regard to all components of the HR management cycle
1.2. Effective and efficient provision of human resources services to units and offices of IUCN in the region.
1.3. Staff budgeting
1.4. Administration and monitoring of consultant contracts
1.5. Assist with conflict pre-emption/management/resolution where necessary.
1.6. Facilitate open communications with employees regarding all matters that affect employees and their employment.
1.7. Guide the implementation of the Grievance Procedure and the Termination Procedure across the Region.

2. Lead on HR strategic planning and initiatives in the Region
2.1. Ensure that HR management supports the IUCN Code of Conduct and Professional Ethics for the Secretariat and IUCN’s Mission with an emphasis on equity, transparency, quality, continuous improvement, and high performance in the region.
2.2. Oversee the development and implementation of capacity building and career development programmes based on organizational and employee needs (including improved performance management competencies and entrepreneurial skills).
2.3. Work in concert with Global Human Resource Management Group (HRMG) towards ensuring that global HR standards and practices are followed in the region. These areas include: workforce planning, recruitment, compensation and benefits, performance management, leadership development, case management, etc.
2.4. Oversee the development and implementation of a Staff Retention Strategy for the Region.
2.5. Guide and coordinate the development and implementation of regional action plans in response to the findings of Staff Surveys.
2.6. Guide the use of the HR Management System (HRMS) and collaborate with Global HRMG to ensure that regional concerns are addressed.
2.7. Guide the development of a consultant’s fee structure and data base.

3. Play a key role in policy and procedure development and compliance
3.1. Lead on the input from the region to HQ for the development and/or revision of high quality but realistic global HR Management initiatives, policies, procedures and practices.
3.2. Ensure that equal opportunity and gender concerns are incorporated in HR policies and given due regard in recruitment practices across the Region.
3.3. Work with HRMG to refine established systems e.g. the Post Evaluation system.
3.4. Ensure that IUCN ORMACC human resources management policies, procedures and Conditions of Service are aligned with the global IUCN as much as possible, comply with any laws applicable to IUCN in its various locations across the region and that practices comply with requirements laid down by regulatory agencies, taking into account host Country Agreements where relevant.
3.5. Together with the Regional Coordinator of Corporate Services, coordinate the input from the region for the reviews/revisions of global policies with Human Resource impacts such as the Delegation of Authority and Travel policy and in their adaptation across the Region; advise line management on relevant interpretation and compliance issues.

4. Guide and advise the Regional Directorate and other senior management on all HR matters:
4.1. Advise Regional Management in a timely manner on HR Risk management issues which will affect the organizational performance, including issues relating to such issues as, legal compliance, performance and conduct, employee relations.
4.2. Advise the Regional Director on all internal communications regarding any matter that affects staff including structural and policy changes as well as HR matters.
4.3. Provide regular HR reports, as required, to the Regional Director and Regional Coordinator of Corporate Services with sound analysis of challenges, trends and recommendations to enable sound decision making.
4.4. Advise Regional Management and especially the Thematic Units on staffing matters for the region, especially with regard to staffing budgets.

5. Support the Regional Director and Regional Coordinator of Corporate Services in organizational management and development:

5.1. Assist in the development and implementation of effective corporate strategies and instruments for better management and sustainability of IUCN’s operations in the region.
5.2. Assist in the implementation of organizational performance assessment systems and tools e.g. performance indicators for corporate and management objectives.
5.3. Maintain regional organizational charts updated and assist management with organisational design, if relevant, and co-ordinate consultative processes as needed in respect to management structures, design and classification of positions.
5.4. Take part in strategic and management reviews and the smooth and timely implementation of recommendations, with a particular responsibility for sound internal communications and pre-empting and/or managing conflict.
5.5. Advise the Regional Director and Regional Coordinator of Corporate Services in change management strategies and the evolution of the organizational structure; and enable smooth restructuring and/or reorganizations, as relevant.

6. Other tasks
6.1. Represent IUCN internally and externally in the HR function to learn and share best practices as required.
6.2. Advise on negotiations with external organizations/agencies on HR matters such as, secondments and internship agreements and recruitment.
6.3. Establish a Human Resources Practitioners Network in the region, and REQUIREMENTS
• 1. Mastersin Human Resource Management, Business or Public Administration, International Relations, Sociology or equivalent.
2. Minimum 8 years’ experience working in a similar position;
3. Experience working with an international organization is desirable;
4. Demonstrated management skills;
5. Ability to work well in a multi-cultural environment
6. Excellent personal and communication skills;
7. Excellent command of written and spoken Spanish and English;
8. Creative, flexible and able to work under pressure;
9. Willing to travel to various locations of IUCN and to other locations as and when necessary.
10. Practical experience in leadership development and coaching is an asset.
11. Experience in conflict resolution and mediation strategies within a multicultural environment is an asset.
12. Knowledge of International recruitment processes, talent acquisition and salary negotiations
13. Experience in building strong strategic partnerships with clients  
APPLICATIONSApplicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST).Other job opportunities are published in the IUCN website: http://www.iucn.org/involved/jobs/

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: IUCN - International Union for Conservation of Nature
  • Location: San José
  • Grade: P-2, International Professional
  • Occupational Groups:
    • Human Resources
    • Human Resources
    • Human Resources
    • Human Resources
  • Closing Date: 2016-01-31

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