Director of Security and Risk Management











UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA seeks the services of a seasoned and innovative professional, highly motivated to provide skilled leadership in the position of:



Director of Security and Risk Management



Vacancy Announcement Number








Deadline for Applications


26 January 2016


(12 January 2016 for internal applicants)


Duty Station





­­­­­­­­­­­­­­­­­The Director of Security and Risk Management (DSRM) is a key member of UNRWA’s management team and of the safety and security function Agency-wide. Under the direct supervision of the Commissioner-General (CG) and Deputy Commissioner-General (DCG), the Director of Security and Risk Management has a substantial level of autonomy in execution of responsibilities. S/he will work with field teams in Jordan, Lebanon, Syria, Gaza and the West Bank to ensure that organizational security practices and procedures are responsive to the context, based on acceptance models, tailored to the security environment, and known to staff. S/he will ensure that security plans and measures are current and appropriate to changing security environments. The DSRM will coordinate training on-site for all staff with a particular focus on area staff, and will regularly provide expert security and risk management advice to UNRWA staff in the region, focusing on community acceptance, awareness, planning, risk evaluations and training in operational safety and security issues. S/he will assess UNRWA’s operating environments; recommend security and safety measures, policies and procedures; support the implementation of security management plans (for both international and area staff); and provide high level follow-up on UNRWA security policies and reporting systems. In accordance with the established Agency policy and procedures, the incumbent will:



Primary Duties and Responsibilities


●        Strategic Security Advice:


-        Be a key member to the Commission-General’s Advisory Committee on Safety and Security who provide advice on strategic and policy issues related to security and security; act as a member of UNRWA’s senior Management Committee and provide UNRWA top management with security, safety and risk mitigation advice, suggestions and guidance on all aspects of the safety, security and risk management of all UNRWA staff as well as premises, assets and operations;


-        Act as principal adviser to the Commissioner-General on safety and security matters in the Agency; analyse and advise on the specific or Agency-wide impact of security-related actions on budget, management or organizational planning.


●        Security Risk Management:



-        Improve and build upon the operational aspects of a security risk management system for UNRWA’s area staff that both ensures the highest levels of safety and security, and is financially feasible to enable the continued delivery of UNRWA programmes particularly in crisis situations while ensuring the safety, security and well-being of staff and security of UNRWA premises and assets;


-        Develop and enforce Agency's security standards, guidelines, policy and security implementation strategy; work closely with UNDSS Chief, Security Advisor (CSA) / Field Security Coordination Officer (FSCO) to ensure that UNRWA's procedures conform to the UN security framework.


●        Management of Staff and Assets:


-        Manage all security staff under his/her supervision; direct the  Agency’s security sections and units in implementing security standards, guidelines, policy and security implementation strategy, including executive protection, fire safety and security/safety related investigations;


-        Lead  MOSS compliance with regard to UNRWA staff and equipment and ensures that staff members are provided with and proficient in the use of safety equipment, including communications equipment, vehicle emergency equipment and personal security safeguards required for work in the field; provide guidance on selection and procurement of appropriate equipment for security such as telecommunications equipment, vehicles etc.


●        Security Coordination:



-        Establish, chair and lead an internal UNRWA security network comprising of field security officers; coordinate safety and security arrangements between fields as needed; establish and maintain a regional liaison mechanism with UNDSS and NGOs under the “Saving Lives Together” framework; in close coordination with UNRWA Field Offices, develop and maintain contacts with appropriate host country authorities on issues related to the safety and security of UNRWA staff, assets and operations.


●        Security Planning:


-        Ensure timely development and review of field security plans and their integral components, including, but not limited to, contingency and crisis response plans, standard operating procedures, emergency communications, warden systems and staff lists, as per requirements of UNRWA’s security policies and procedures; in consultation with UNDSS CSA / FSCO establish, maintain and update the country specific security plans and prepare a comprehensive threat and risk assessment of the countries to include all locations where UNRWA staff, dependants and equipment are present;


-        Lead assessment of the Fields’ needs associated with other UNRWA thematic areas and programmes, as they impact on stability and security, both positive and negative; review the impact of security factors on UNRWA programmes, designs and delivery, and provide guidance  to UNRWA Security Focal Points, Senior Managers regarding possible UNRWA support needs and improvements;


-        In close cooperation with the Field Directors and Departmental Heads, ensure that security initiatives are fully coordinated, approved and subsequently integrated into appropriate policy documents Agency-wide, ensure the development and maintenance of a monitoring and evaluation programme.


●        Compliance Monitoring:


-        Oversee adherence of all staff and fields/departments to security policies and procedures, including UNRWA specific plans and policies, MOSS and MORSS, promoting understanding and support for security requirements and reporting cases of non-compliance to the CG/DCG;


-        Lead monitoring and analysis of trends of security incidents affecting UNRWA staff and fields, establish and manage the implementation of mitigation measures in a timely fashion.


●        Security Awareness:


-        Provide authoritative security advice to the CG/DCG in a timely manner on related developments; provide required briefings and reports; establish and manage Agency-wide security communication with regards to timely security updates, alerts and warnings when the security situation warrants it;


-        Ensure that UNRWA internal communications are integrated into the appropriate UN Security Communications System; coordinate security information exchange with UNDSS and NGOs under the “Saving Lives Together” framework, as appropriate.


●        Security Training:


-        Direct in-country security training programmes, ensuring that all staff and their eligible family members receive the required security trainings and briefings; proactively develop security orientation packages for incoming staff and visitors, and monitor compliance with the security orientation policy;


-        Develop and implement systems that contribute to developing UNRWA area staff capacities to operate more effectively and contribute actively to reducing UNRWA’s operational vulnerabilities.


●        Resources for Security:


-        During emergency/crisis situations, be responsible for UNRWA inputs for security resources to Programme Budget, Flash Appeals, Consolidated Appeals, Central Emergency Response Funds (CERF) and bilateral donor requests; be responsible and accountable for the management of extra-budgetary funding and resources relating to security;


-        Advise the UNRWA Security Focal Point, Programme Managers on security components in programmes and ensure that this component is included in all appeals and in project planning, budgeting, implementation, monitoring and evaluation;


-        Develop and provide security-related inputs into Consolidated Appeal Process (CAP), to be presented to donors for the continuation of security support and coordinate with Agency staff to interact with donors in their programme development activities to include security measures.



Professional Knowledge and Experience


●        An advanced university degree from a recognized university in security and risk management including in military and/or Police College and senior military command and staff courses, or any related discipline;


●        An advanced professional certification obtained through courses of professional study under the auspices of internationally recognized bodies;


●        At least 15 years of progressive professional experience in security management of which a minimum of ten years should have been at an international or senior management level;


●        Excellent command of written and spoken English.





●        Professionalism: Ability to plan, organize, coordinate and implement security operations in the field, implement a wide range of security management policies and procedures, manage crisis situations and contingencies, produce reports and papers on security issues. Expert knowledge in modern management tools and practices. As a UNRWA leader, serves as a role model with leadership skills and ability to manage and coordinate many different activities/operations, including disaster crisis management, to make difficult decisions under pressure and to implement proposals. Ability to build and manage large and diverse teams. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter and possesses strong communication skills. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns; shows persistence and resilience when faced with difficult problems or challenges. Remains calm in stressful situations;


●        Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Proactively monitors all communications from field and departments related to security incidents and planning, and provides timely feedback;


●        Teamwork: Maintains a network of security focal points in the fields of UNRWA’s operations as well as external professional contacts and counterparts, monitors the security environment in the region, identifies new threats, assesses UNRWA vulnerabilities and recommends possible responses. Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings;


●        Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing;


●        Judgment/ Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; provides credible information and contextual analysis of localized, field and regional security situations and incidents along with appropriate advice to UNRWA Directors. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.



Desirable Qualifications         


●        Working knowledge of written and spoken Arabic;


●        Knowledge of UN financial rules, regulations and procedures, as well as knowledge of audit, investigation and evaluation guidelines;


●        Experience with risk management in large organizations;


●        Proven experience and demonstrated performance and results in working in complex and conflict field settings;


●        Extensive experiences in strategic security and risk management.



Additional information


The incumbent will be required to travel in UNRWA’s Area of Operations in the Middle East.





When the minimum requirements are not fully met, the Human Resources Department may substitute part of the unmet requirements under UNRWA’s equivalency determination guidelines with a combination of relevant academic qualification, additional professional training and/or progressive relevant work experience. Note: Work experience alone or formal qualifications with no relevant work experience are not considered sufficient for an equivalency determination.



Conditions of Service 


UNRWA offers an attractive compensation package including annual salary starting at $104,666 net tax free with dependants or $96,540 single, plus post adjustment of 47.2% (subject to change without notice). Other benefits, subject to eligibility, include education grant, dependency allowance, home leave, pension fund, health insurance and 6 weeks of annual leave. All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Initial contract is for two years, with the possibility of further extensions subject to the availability of funds, performance and the continuing need for the post.



How to Apply


To start the application process, applicants are required to register at by creating a personal profile and completing UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.



The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.



General Information


UNRWA encourages applications from qualified women.



UNRWA welcomes applications from qualified candidates with disabilities.



UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.



The statutory retirement age for staff entering or re-entering service in the UN Common System after 1 January 1990 is 62 and 65 after 1 January 2014. For external applicants, only those who are expected to complete a term of appointment will normally be considered.



The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.



On appointment, all individuals will be asked to sign a self attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.



Date of issue: 29 December 2015 / LF




Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Amman
  • Grade: D-1, Director
  • Occupational Groups:
    • Security and Safety
    • Security and Safety
    • Security and Safety
    • Security and Safety
    • Security and Safety
    • Security and Safety
    • Security and Safety
    • Security and Safety
    • Security and Safety
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
  • Closing Date: 2016-02-02

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