Health Program Coordinator – Syria Response

Gaziantep | Ankara

Position: Health Program Coordinator – Syria Response

Duration: 1 year, with possibility of extension dependent on future funding

Location: Gaziantep, Turkey

Reports to: Program Director

About RI: Relief International (RI) is a leading global organization and home to teams of humanitarian professionals committed to transforming adversity into renewal for the world’s most vulnerable populations. By partnering with beneficiaries and communities on the front-lines, RI innovatively bridges the gap between immediate relief and long-term community development.

Position Summary: Relief International (RI) currently seeks a dynamic, hands-on Health Program Coordinator to support one or multiple Syria Response projects focused on Health based in Turkey. The Coordinator will be responsible for overall project management and for ensuring that project objectives are on track, which will require him/her to work constructively with colleagues across his/her country team. The Coordinator will provide technical direction to project staff and partners in the areas of health and nutrition, according to the projects’ activities, and provide recommendation for improvements in RI’s health service delivery. The capacity building and monitoring of local partners will be an integrated component of the Coordinator’s work. In addition, the Coordinator will work with already existing four national field medical coordinators and one community health worker coordinator in order to assess their project management and technical capacity and agree on individual performance improvement plan. The aim of this position is to work on clear periodic deliverables focused on program quality and capacity of national staff. This position requires an individual who is accustomed to the pace of emergency response programming, does not require close supervision or direction, and is flexible and highly responsive with a good sense of humor.

Specific Responsibilities and Duties:

Month 1 to 3:

  • Complete general orientation on HR policies, supply chain procedures and finance systems and general organizational structure (Week 1 and 2)
  • Complete program orientation, understand program portfolio, develop understanding the context, current structure, functions and policies relevant to RI programing (Week 3 to week 6)
  • Assess the status of current health program, structure, functions and standards and devise a health program quality improvement plan in close coordination with field health coordinators, M&E manager and program manager (week 7 to week 8)
  • Individual capacity assessment for field health coordinators based on project management approach (week 9 and week 10)
  • Field health coordinators’ capacity building plan focused on project management and technical aspects (week 10 and week 11)
  • Presentation on field health coordinators capacity assessment and capacity building plan for CMT (Week 12)
  • Presentation on health program quality improvement plan to SMT and health team (Week 12)
  • Incorporate feedback and inputs from SMT in health program quality improvement plan and field health coordinator capacity improvement plans (Week 12)

Month 4 to 6:

  • Set individual capacity building goals/indicators for field health coordinators and CHW coordinator (week 13-14)
  • Implement individual capacity building plan for field health coordinators (week 14 to week 23)
  • Set up health program improvement indicators (against a baseline set during week 7 and 8).
  • Implement health program improvement plan (developed and reviewed in first three months) (Week 14 to week 23)
  • Interim evaluations of progress against set capacity building and program improvement indicators/goals, share findings with team and revise the plans if needed (week 19)
  • Final evaluation of progress against set capacity building and program improvement plans, share findings with team for review and produce a brief report with further recommendations for improvement (week 23- week 24)

Month 7 to 9:

  • Continue capacity building and quality improvement support to health program according to previously agreed plans (continuous inputs)
  • Based on final evaluation findings from individual capacity assessment of field health coordinators, identify potential coordinator to take up the lead role (Week 25).
  • Draft health program coordinator succession plan with clear deliverables, trainings/capacity building, and process/output indicators for identified and discuss with program manager, program director and country director for approval (week 25)
  • Discuss the succession plan with the identified potential successor and implement the plan (Week 25 to week 34)
  • Review of the succession planning progress and draft report with clear recommendations of job areas where the potential coordinator will perform fully independently and partially independently and areas where extensive support from SMT will be needed (week 35 and 36)

Month 10 to 12:

  • Draft handover notes in consultation with identified candidate for the health program coordinator role (week 37)
  • Handover role to the national health coordinator and initiate a job shadowing approach by providing mentoring support (week 38-44)
  • Focus on strengthening the capacity of the national health coordinator in areas where he/she requires extensive management support.
  • Re-evaluate the strengths and gaps in performance of the national health coordinator and revise recommendation plan (week 45)
  • Write a comprehensive report on the entire process with tools and procedures clearly mentioned with recommendation for future nationalization/staff succession planning (week 46, 47 and 48)

General Program Management Responsibilities:

In addition to the specific ToRs above, the health program coordinator will be responsible for day to day management of on-going health program and provide technical support to the health team in strategic planning, overall supervision and successful implementation of the projects. The incumbent will be responsible for managing team of national coordinators (five). He/she will be responsible for provide technical input, writing and budgetary input for new program design.

Qualifications & requirements:

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.

  • Advanced degree in a health or nutrition field (M.P.H., M.D., Nurse Practitioner R.N., etc) in addition to experience managing grants or donor-funded projects;
  • Minimum of seven years professional experience in lead management implementing emergency response programs, preferably in a conflict setting;
  • Solid background in capacity building and experience in transitioning roles from international to national staff.
  • Excellent interpersonal, communication, public speaking, and strategic planning skills required;
  • English required and Arabic preferred;
  • Strong English writing skills required;
  • Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently;
  • Excellent time management skills and resourcefulness with strong attention to detail;

RI Values:

  • We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence.
  • We affirmatively engage the most vulnerable communities.
  • We value:
  • Inclusiveness
  • Transparency and accountability
  • Agility and innovation
  • Collaboration
  • Sustainability

Please click:

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: Relief International
  • Location: Gaziantep | Ankara
  • Grade: Mid/Senior
  • Occupational Groups:
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Health service
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
    • Sexual and reproductive health
  • Closing Date: 2015-12-17

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