Information Management Officer, P4, 15-IMA-OCHA-47282-R-AMMAN (X)

Amman | Amman

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice

This post is funded for a finite period of one year and may be subject to extension. Extension of the appointment is subject to extension of the mandate and/or availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Office for the Coordination of Humanitarian Affairs (OCHA) Regional Office for the Syria Crisis in Amman, Jordan. The Information Management Officer reports through the Deputy Head of Office to the Head of Office.


Within delegated authority, the Information Management Officer will be responsible for the following duties:

• Coordination:

  • Establish and maintain an information management network in accordance with IASC guidance to facilitate humanitarian information exchange and the promotion of data and information standards.
  • Work with first responders such as the UN disaster assessment and coordination team (UNDAC) and on-site operations and coordination center (OSOCC) to ensure a smooth transition of information tools and services.
  • Engage with counterparts in government to ensure that information activities are coordinated and consistent with national standards and practices.
  • Provide training and expertise on the use and development of information management tools and platforms to OCHA staff and humanitarian partners.
  • Advocate for the use of data standards and common platforms, and for the open exchange of information.
  • Identify in-country activities that could benefit from remote information management capacity.
  • Coordinate remote IM support provided by other OCHA offices and non-UN actors.

• Information Management Unit and Integrated Team Management

  • Advise the OCHA Head of Office on operational information management, including strategic and immediate priorities.
  • Support the development and implementation of a strategic approach to managing information around the humanitarian programme cycle, including supporting common information processes such as preparedness, needs assessment, strategic planning, resource mobilization, implementation and monitoring.
  • Provide strategic and day-to-day management of the information management unit (IMU) and related staff, including deployment of surge and other short-term staffing.
  • Take overall responsibility for the management of information and the production and dissemination of high-quality information products, tools and services.
  • Liaise with external actors, including senior staff in humanitarian and development agencies, government and the military.
  • Advise the head of office on strategic use of communications and information.
  • Provide leadership and vision to the integrated information team. Enable a collaborative approach between different areas of expertise within the team, foster innovation, stimulate early adoption of tools and technologies, and support team building and capacity development through continuous coaching and training of team members.
  • Oversee the drafting, stylistic design, editorial coherence and production of all information and reporting materials intended for external use, such as maps, infographics, reports, press releases, bulletins and situation reports.
  • Recruit staff, taking due account of geographical balance; manages, guides, develops, trains and fosters teamwork and communication among staff under his/her supervision.
  • Carry out programmatic/administrative tasks necessary for the functioning of the section, including preparation of budgets, assigning and monitoring of performance parameters, reporting on budget/programme performance and evaluation of staff performance.

• Performs other related duties, as required.


• Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery; Ability to identify issues, analyse humanitarian trends and participate in the resolution of issues/problems; Ability to conduct data collection using various methods; Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and competence in the use of various research sources, including electronic sources on the internet, intranet and other databases; Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.


Advanced university degree (Master’s degree or equivalent) in information management, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in information management, information systems, disaster management, humanitarian affairs, or other related area. Experience in managing information in disaster response or complex emergencies is required. Relevant experience within the UN Common system or other international organisation is desirable. Relevant experience in the region is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

United Nations Considerations

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee


Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: UN-OCHA - Office for the Coordination of Humanitarian Affairs
  • Location: Amman | Amman
  • Grade: Mid/Senior
  • Occupational Groups:
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Management, Administration and Finance
    • Disaster Management
  • Closing Date: 2015-10-02

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