Civic Engagement Chief of Party - Mali (219938-927)

Bamako | Bamako

Please note that this position is contingent on funding.


Mercy Corps has been operating in Mali since 2012, and works to strengthen the capacity and resilience of vulnerable and conflict-affected communities. We work closely with public and private partners to jointly address development opportunities and poverty alleviation.

Mercy Corps is preparing a proposal to USAID for a $12-25 million Civic Engagement program. This proposed program will strengthen citizens' role in the improvement of government accountability. Through outcomes focused on strengthening the mechanisms of bottom-up social accountability; improving partnerships between civil society organizations and the government and private sector to develop public policy and advance issues of common interest; and bolstering citizens' understanding of their rights and responsibilities and feelings of empowerment to engage with government actors, this program will contribute to more responsive and accountable service delivery at the sub-national level.


The Chief of Party (CoP) will provide overall leadership, management and strategic vision to the implementation of the five-year Civic Engagement program. The CoP will manage staff, resources and partnerships to ensure that the program meets its targets and deliverables on-time and within budget. The CoP will supervise program staff and ensure accountability to Mercy Corps policies and donor rules and regulations. S/he will be the primary program representative to donors, relevant government entities, partners, other implementers and stakeholders.


Strategy and Vision

  • Lead the development of a program-wide vision and strategy to guide coordination and integrated implementation.
  • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
  • Set direction by prioritizing and organizing actions and resources to achieve objectives.

Program Management

  • Oversee program start-up, management and administration. Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
  • Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps' relevant program guidelines, principles, values, quality standards and strategic plan.
  • Ensure beneficiaries are effectively targeted according to transparent criteria.
  • Develop partnership frameworks, partner agreements/Memorandum of Understandings, and oversee partner capacity building.
  • Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
  • Ensure program strategies and activities represent global good practice in civil society development.
  • Provide managerial and programmatic oversight to partners and sub-grantee(s).
  • Coordinate with procurement, logistics, security, administration, and human resources teams to ensure operational systems support field activities.
  • Document processes and achievements to ensure best practices are captured and disseminated. This will include the continual re-evaluation of program activities and information, with resulting activity adjustments in keeping with new insights.
  • Produce written reports on program activities, capturing the impacts of activities.

Team Management

  • Supervise and manage all program staff to ensure day-to-day activities are implemented in a coordinated fashion according to schedule, budget and quality. Provide team members with information and resources to improve performance and reach objectives.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
  • Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
  • Supervise and manage all program partnerships to ensure sound coordination.

Finance and Compliance Management

  • In collaboration with the country program's operations and finance departments, ensure proper compliance and financial management in accordance with donor and Mercy Corps regulations.
  • Monitor adherence to grant agreement, Mercy Corps' policies and procedures and relevant external rules and regulations.

Representation & Coordination

  • Represent Mercy Corps at government, donor, NGO and other relevant events, in close coordination with the Country Director.
  • Ensure close coordination and information sharing with consortium partners, sub-grantees, local government and other implementers, as well as with other Mercy Corps programs.


  • Work closely with the country team's security focal point to develop and maintain systems that promote the safety and security of all team members.
  • Ensure that programs are designed and implemented with a clear analysis and understanding of security.


As part of Mercy Corps' agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning that benefit Mercy Corps as well as themselves


Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

SUPERVISORY RESPONSIBILITY: National and international staff working on the program, as well as for managing partnerships with international and national program partners.


WORKS DIRECTLY WITH: Other CoPs or program managers in-country, finance and operations teams, HQ Regional Program Team, HQ Technical Support Unit and partner organizations


  • MA/S or equivalent in social science, management, international development or other relevant field.
  • 7 to 9 years of experience managing donor-funded programs, including 4 years in a senior management position.
  • Practical experience managing consortia of local and international partners is preferred.
  • Effective personnel management, coordination, and decision-making skills, with proven ability to be accountable for all components of the program.
  • Demonstrated experience managing large (multi-million USD) programs preferred.
  • Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques.
  • Previous experience working on USAID-funded programs and strong understanding of USAID compliance issues.
  • Professional working ability in French and English is required.
  • Persuasive written and oral communication in English, including report writing.
  • Demonstrated technical expertise in civil society engagement and development.
  • Previous working experience in West Africa is desirable.
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.


The successful CoP will combine exceptional management skills and experience in building and maintaining donor and partner relationships. S/he will have an outstanding ability to develop, implement and manage innovative programs within the current and future program structure of Mercy Corps in the region. S/he will also have proven experience with cross-cultural teams and capacity building, individual staff development, and strong mentoring skills. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.


The position is based in Bamako, the capital, which is a quiet and vibrant city. Bamako is considered an accompanied/family post.

Bamako is served by an international airport with daily flights to European and African destinations. Restaurants and shopping options are available but may be limited. Health care services exist but for more serious conditions, medevac to Dakar, Senegal or Europe may be required. International schools are available.. Housing is provided as individual accommodation with freedom of movement beyond the house/office. This position requires up to 30% time for travel by road and air transportation to project sites in sometimes insecure environments.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Please follow this link to apply:

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: Mercy Corps
  • Location: Bamako | Bamako
  • Grade: Mid/Senior
  • Occupational Groups:
  • Closing Date: 2015-12-30

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