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Interpreter/Protection Clerk


  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Bangkok
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Administrative support
    • Translations and Languages
  • Closing Date: Closed

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type


Target Start Date


Job Posting End Date

February 29, 2024

Terms of Reference

The Protection Clerk/Interpreter will be based at the Multi-Country office in Bangkok, and will be a member of Protection team covering the border camps in Ratchaburi and Kanchanaburi (“Kanchanaburi team”). Flexibility and strong team spirit is essential as regular travel to the border camps is required.

The staff will provide interpretation/translation for staff members as needed, in particular related to resettlement activities. The incumbent can also be requested to assist in case processing. The incumbent will also assist in liaison with refugee and refugee leaders, so strong interpersonal and communication skills are desirable.

Ability to effectively communicate from Karen to English and vice versa is required. This includes listening, speaking, reading and writing in an accurate and efficient manner. Knowledge of Burmese would be an advantage.

Operational context

Thailand hosts along the Thai-Myanmar border some 90,000 displaced persons (refugees) from Myanmar over the last three decades. UNHCR Offices are engaged in a range of activities to support the Royal Thai Government (RTG) in ensuring their international protection and seeking solutions to the protracted refugee situation. UNHCR, in close collaboration with RTG and 3rd country governments, will launch a large-scale resettlement programme for refugees residing in the border camps. Travel to the border camps in Ratchaburi and Kanchanaburi is expected.

Required languages
- English
- Karen
- Burmese

Location: Bangkok

Remark : The successful candidate is expected to spend majority of the time in Kanchanaburi and/or Ratchaburi Province (Daily Subsistence Allowance (DSA) applied)


Standard Job Description

Clerk Organizational Setting and Work Relationships The Clerk provides clerical and administrative assistance to the immediate supervisor and/or the Office as a whole. The incumbent is normally supervised by an Officer or Associate. S/he receives regular guidance and instructions from the supervisor on procedural aspects of the work. As per specific instructions, the incumbent may require liaising with other internal or external entities, to ensure effective delivery of services and achievement of objectives. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Provide general clerical support to the work unit and, if required, visiting staff members. - Maintain the records in the work unit, create files for correspondence, reports, including confidential files. - Manage conference room booking and ensure that the facilities are well arranged and prepared with adequate supply to cover number of intended guests. - Maintain a proper record and inventory of stationary items in the work unit and ensure a well-stocked office. - Sort and prioritize incoming correspondence, reports, etc. and direct to other responsible staff members where necessary. - Arrange and forward records for archiving and maintain records of files sent for archiving. - Maintain calendar of appointments and schedules of meetings and travel for the supervisor, perform such clerical tasks as the completion of travel authorization requests, stationery request forms, etc. - May be required to prepare drivers¿ work schedule and maintain shift system. - May be required to organize and maintain mail delivery (Pouch) and tracking system between offices. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G3- 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education n/a Certificates and/or Licenses n/a Relevant Job Experience Essential Not specified Desirable Not specified Functional Skills IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages



Desired Languages



Additional Qualifications


IT-Computer Literacy



Work Experience

Other information

This position doesn't require a functional clearance


This vacancy is now closed.
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