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Head of Programming, Mozambique


  • Organization: CRS - Catholic Relief Services
  • Location: Maputo
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Information Technology and Computer Science
    • Managerial positions
  • Closing Date: Closed

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. CRS has had a physical presence in Mozambique since 2017, with an administrative office in Maputo, a program office in Pemba, Cabo Delgado province, and an emergency field office in Montepuez, Cabo Delgado. In Cabo Delgado, CRS has a portfolio of projects implemented by partners in emergency shelter and WASH, livelihoods and economic strengthening, and social cohesion. The country program also has SILC and ECD programming in other provinces and responds to periodic cyclones that affect the coastal areas and will be the lead on local and regional procurement for the World Vision-led McGovern-Dole program.

Job Summary:

As a member of the Country Program (CP) Senior Management Team, you will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its emergency, economic strengthening, social cohesion and ECD programming. You will play a lead role in business development efforts to grow the country program. As part of the Senior Management Team you will proactively manage security and mitigate security risks.

You will manage teams spread across wide geographic locations and oversee programming in remote field locations. You will actively coordinate with all other CRS programs and teams undertaking similar interventions and working in the same target areas. You will coordinate with sector teams to amplify the value and impact of CRS’ program portfolio ensuring programming quality. Together with the CP’s Senior Management Team, you will be based in Maputo, and conduct regular field visits to remote locations.


Roles and Key Responsibilities:

  • In collaboration with the Country Manager (CM) provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities. Serve as the lead to ensure program quality standards are understood by programming teams and applied accordingly through out the project cycle.
  • Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
  • Working closely with the CM and HoOPs, develop the CP’s Annual Program Plan.
  • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.
  • Promote, uphold and model a commitment to the efficient use of agency and donor resources. Support your team to ensure compliance with donor grants/contracts, including financial tracking and oversight of program and partner budgets, finance, administration and reporting. Review and approve program expenditures, budget adjustments, and cost modification requests to donors.
  • Coordinate with the Head of Operations and CP operations leads to ensure appropriate project budgeting and financial reporting, robust procurement planning and dispatch and efficient use and stewardship of project material sources.
  • Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP portfolio in line with agency, regional, and CP strategic priorities. Serve as writer for relevant proposals to ensure quality proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.
  • Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums and deliver trainings.


Basic Qualifications

  • Master's Degree in International Development, International Relations or relevant field.
  • Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience, preferably at least 2-3 years working in emergency programming.
  • Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.
  • Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus
  • Experience in community development, community mobilization, or similar grassroots, self-help initiatives.
  • Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
  • Experience with successful business development activities capturing public and/or private donor funding.

Required Languages - Fluent written and spoken English. Professional proficiency in Portuguese. Spanish may be considered as an alternative to Portuguese.

Travel – Based in Maputo with frequent travel to Cabo Delgado and other provinces. Must be willing to spend at least 30% in the field offices.

Knowledge, Skills and Abilities

  • Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Team leadership abilities
  • Presentation and facilitation skills
  • Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications

  • Excellent English writing skills.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience and abilities in capacity strengthening - developing curricula and facilitating trainings.
  • Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.
  • Demonstrated experience of successful program management, including management of complex, high-value, multi-activity projects, with complicated logistics.
  • Experience engaging partners and strengthening partnerships. Knowledge of CRS partnership strategy a plus.
  • Ability to represent and present at high levels.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Personal Accountability – Consistently takes responsibility for one’s own actions.
  • Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
  • Builds and Maintains Trust - Shows consistency between words and actions.
  • Collaborates with Others – Works effectively in intercultural and diverse teams.
  • Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

  • Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
  • Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
  • Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: Line manage all project managers (currently 5).

Key Working Relationships:

Internal: CM, HoOps, HR/Admin Manager, SARO DRD PQ, SARO Business Development Manager

External: Caritas Pemba, Caritas Mozambique, Caritas Nampula, USAID BHA and other relevant mission staff

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer

To apply please click here.

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