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VAC-10656 ICT Administration / Training Support Technician

Multiple locations

  • Organization: CTG - Committed To Good
  • Location: Multiple locations
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Education, Learning and Training
    • Information Technology and Computer Science
    • Technology, Electronics and Mechanics
    • Children's rights (health and protection)
  • Closing Date: 2024-12-31

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

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Overview of position

CTG is looking for a qualified ICT Administration / Training Support Technician for our operations. This role is being advertised for talent pool building purposes, once the project goes live, only those candidates that are shortlisted will be contacted.

Role objectives
  • Train FTS staff & other focal points on the efficient use of computerized systems especially for forecasting, inventory, Power BI reports & analytical purposes.

  • Attend meetings of the FTS Unit Supervisors, other meetings, to provide technical direction, guidance, advise & support on logistical & assets management matters.

  • Advise & support FTS Unit Supervisors, contracted personnel, on processes & interpretation of policies & procedures.

  • Act as focal point in recording, reporting, of contracted personnel attendance & entitlement claims.

  • Prepare documents for the acquisition of equipment, parts, supplies & services.

  • Prepare written reports & memos.

  • Coordinate with other mission focal points in finance, budget, procurement, MOVCON etc.

  • Assist in tracking the delivery status & receipt of ICT goods & services, related invoices & supporting documentation.

  • Monitor the physical inventory of stocked items on a regular basis to ensure accuracy of records & location of assets.

  • Manage & maintain a comprehensive electronic database of expendable & non expendable FTS items using existing electronic reports from the assets management unit & UMOJA.

  • Assist in ensuring the timely write off of assets beyond economical repair or past life expectancy.

  • Prepare reports as required & perform relevant functions as assigned.

  • Duties included require frequent interaction with staff within assets management unit, FTS technical staff, receiving & inspection unit, MOVCON, procurement section, acquisitions unit & other field missions.

  • Provide prompt & effective solutions.

  • Perform other duties as required.

Project reporting

This role reports to the line manager.

Key competencies
  • High school diploma or degree / diploma plus certification / diploma or other supplemental academic qualifications or training.

  • Valid driver’s license.

  • At least 5 years of progressively responsible experience in managing support services of operations, mission experience is highly desirable.

  • Knowledge of the client inventory management, procurement & financial regulations, as well as working practices.

  • Excellent organizational & communication skills are required.

  • Solid computer skills, including proficiency & in depth knowledge of MS Office & other client corporate applications using software packages & applications such as UMOJA is highly desirable.

  • Fluency in spoken & written English.

  • Extensive experience in office administration, financial reports, inventory systems, ability to develop, maintain management control systems for assets, materials, services & claims.

  • Ability to guide staff, commitment to implementing the goal of gender equality by ensuring the equal participation & full involvement of women & men in all aspects of peace operations.

  • Demonstrated skill & ability in coordinating the work of others, adhering to tight guidelines & handling multiple concurrent projects / activities; ability to independently plan & manage own work in an efficient & timely manner.

  • Proven communication skills, including the ability to prepare a range of reports & communications & to conduct presentations; will be required to acquire a comprehensive understanding of the policies & procedures relating to the UN / DPKO field assets management.

  • Excellent interpersonal skills & ability to establish & maintain effective working relations in a multi cultural, multi ethnic environment with sensitivity & respect for diversity.

Team management

This role has no team management responsibility.

Further information
  • This role is being advertised for talent pool building purposes, once the project goes live, only those candidates that are shortlisted will be contacted.

  • Qualified female candidates are encouraged to apply for this role.

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.