Assc Reg Off (Depl - Data Mig)

Associate Registration Officer (Deployment ¿ Data Migration)

ORGANIZATIONAL CONTEXT

The new version of proGres called proGres in Partnership (proGres V4) is UNHCR¿s corporate web-based registration and case management system. proGres V4 supports operational functions ranging from Registration to different case management functions such as Child Protection, SGBV, General and Legal Protection as well as RSD and resettlement. It also aims to integrate key organisational priority functions such as cash based intervention and targeting methods.

proGres V4 will facilitate more efficient use of the data in the field and connections for partners to the proGres database while reinforcing the protection of data contained therein. This will bring improved data management and greatly facilitate a wider use of the data collected through registration while fully protecting data confidentiality

This position is located within the DIST/ DPSM Joint proGres V4 and Biometrics Project. The incumbent will be under the overall supervision of the Programme Lead, and reporting directly to the Senior Registration Officer-Deployment. The overarching responsibility of this post is to provide technical deployment support to the proGres V4 project.

FUNCTIONAL STATEMENT

Accountability
- proGres V4 will replace all earlier versions of proGres used in UNHCR operations around the world.

Responsibility
- Provide technical analysis support as part of the assessment of countries targeted for deployment of proGres V4.
- Assist with data quality assessment, data clean-up and data mapping prior and post data migration from proGres V3 and other systems to the proGres V4 data model.
- Identify training and support needs in the deployment planning phase.
- Conduct training of UNHCR and Partner staff in data management, data queries and report writing in particular.
- Assist operations with change management and updating SOPs in order to align them with updated corporate requirements instituted in proGres V4.
- Provide ongoing support to field users on data migration and report related issues post deployment.
- Assist in the identification and documentation of business requirements for the development and improvement of proGres V4 and other refugee systems as required.
- Contribute to knowledge management and team learning.
- Any other related tasks as required.

Authority
- Make operational decision on issues related to data migration and reports during deployments.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
- University degree in Computer Science, Social Sciences, or related field. 
- Minimum 4 years (2 years with advanced university degree) of relevant professional job experience.
- Fluency in English (written/oral/comprehension), additional UN Language is an asset.

DESIRABLE QUALIFICATIONS & COMPETENCIES
- Experience in UNHCR field operations in Operational Data Management, Registration, RSD or Resettlement, including solid knowledge of proGres V3.
- Strong analytical, planning and organizing skills, in particular in the area of database management and operational data management, including SQL and Microsoft Dynamics CRM.
- Previous exposure to and understanding of individual case management processes (Registration, RSD, Resettlement).